Workflow And Reengineering International Association




 What's in this Report?

400 pages of detailed information, illustrated by some 100 charts, covering:

 Volume I Management Summary, in full color
  • The changing Workflow Industry: a summary of the evolution within the workflow industry from the 1999 to the current edition.
  • Workflow Comparison Criteria: detailing and explaining the importance of the 12 criteria selected for comparing the products.
  • Classes of Workflow Applications: presenting the four classes of applications - production, administrative, collaborative and ad-hoc. Each of the  product reviewed fits within these four classes.
  • Workflow Product Overview: presents the results of the analysis of  workflow products, with radar charts giving a one shot view of product position, and a bar chart relating each product to average scores of all the analyzed products.

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 Volume II, Definition of Workflow Comparison Criteria (full color)

The analysis focuses on 12 criteria measuring expressive power, complexity ability,  and cost of ownership, for development, deployment and maintenance of workflow applications.

Throughput Rates Depends on the efficiency of the engine, and its capacity to run on top of a distributed cluster of servers.
Procedure Power The capacity of the procedure development environment to express the real complexity of procedures in all their smallest details.
Activity Programming The API is the cornerstone of activity programming, with support for deadlines management, and events mechanisms.
Dispatching and Organization Representation: The capability to dispatch each individual activity to the participant with the correct level of access rights and appropriate role in the organization.
Operation and Statistics All features that facilitate operation of the server, and collection and interpretation of statistics on case processing, including tools provided to minimize the cost of communications and workstation administration.
Enterprise Application Integration (EAI) Evaluates the tools provided to take benefits of most modern Enterprise Application Integration: message queuing, application adapters, COM/DCOM distributed integration, CORBA support, and two-level transaction support.
Distribution Supports co-operation, within the same company or set of partners,  of several independent workflow engines operated by different departments (e.g. a manufacturing process that triggers a purchase order process, and cascades to an Extranet based supply chain process).
Internet Support The user interface can be operated from a simple Web browser. This covers the following functions: worklist handler, activity execution, graphical procedure status, and starting a procedure instance.
Dynamic Changes Collaborative and ad-hoc procedures, even if known in advance,  must be defined on the spot. Since they might be incomplete, it is important to be able to change them dynamically to factor in unforeseen situations.
Procedure Definition The best way to shorten process definition time is to offer  a graphical process definition tool. Further assistance can be provided if the workflow engine supports  additional features like skip, undo, offered/accepted states, suspend, delegate and reroute.
Activity Definition Activity implementation (no programming) can be achieved by providing embedded support, libraries of activities, and forms generation tools integrated with the process definition tool. Additional flexibility can be provided by a library of basic actions that can be scripted (possibly graphically) to implement activities.
Ready-to-use agents The engine is provided together with ready-to-use agents. No programming is required to run defined procedures. This is mandatory for ad-hoc workflow applications and includes: a worklist handler, and a standard activity agent for managing the dialogue with the user.

This bar chart lists product features related to the Procedure Power criterion with weights expressed in percentages. Each product feature is further broken down into characteristics, each being given an individual score.




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Last modified: July 15, 2014