The methodology is based
upon 12 comparison criteria representing all possible users
requirements, and an in-depth analysis of the technical documentation of
each product.
- Each criterion is classified into
product features. Each product score for each criterion is
the result of combining features scores through weight expressing
their relative importance.
- Each feature comprises elementary characteristics
precisely described (Volume II).
- The score of a product for a feature is the sum
of its scores for all the feature’s characteristics.
- Each score is justified by a description of how
it is supported (Volume III).
- The result is summarized in the form of a bar
chart presenting the scores for the 12 criteria, the aggregated
scores obtained by the product for some 200 characteristics
precisely justified
Criteria definition and decomposition is based
upon the author ‘s experience: ten years of workflow research,
competitive analysis for Bull and Wang Software, and three years of
consulting for workflow users in all industries.
The evaluation itself is based upon the whole
technical documentation of each product, over 10,000 pages!. This is the
most reliable methodology since this documentation must accurately
describe each characteristic, otherwise the vendor would have to face
high support costs and unsatisfied user.
Each organization has in hands the means to
precisely select important characteristics for their applications, and
tune weights accordingly, leading to a fully tailored evaluation of each
product in their specific situation.
For example, the multilingual support feature
weight might be of no importance in the USA, while it might be essential
in a country like Switzerland.
Thanks to its systematic and in-depth process, the
Workflow Comparative provides you:
- a precisely defined set of criteria, features
and characteristics that can be reused;
- an in depth analysis of each products based
upon its technical documentation;
- means to adjust weights to your requirements,
and to instantly re-evaluate all the charts.
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