Workflow And Reengineering International Association



CD ROM Companion to the Workflow Handbook 2002
Published in association with the Workflow Management Coalition (WfMC):

CD ROM Companion to the Workflow Handbook 2002 contains:

  • Foreword video presentation by Jon Pyke, WfMC Chair 

  • Introduction to Workflow 45-minute video tutorial

  • An electronic copy of the entire Workflow Handbook 2002 in PDF format

  • Selected slide presentations to WfMC technical committee

  • Workflow product comparative analysis (a substantial subset of the highly acclaimed Workflow Comparative Study by Martin Ader)

  • Product demonstrations, specifications and literature from selected vendors 

  • Contributions from industry experts, includes XPDL 1.0 Specification, examples
    and WfMC workflow glossary.

The definitive and one-stop reference work on workflow, standards and business processes; published in collaboration with the Workflow Management Coalition, the industry’s standards-setting body.

Retail price US$95.00


COMBINATION Packages in the Workflow Handbook Series
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two books and/or CDROMs for US $160.00 Retail (SAVE $30.00)
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The Workflow Handbook 2002 
Published in association with the Workflow Management Coalition (WfMC)

Includes selected award-winning case studies from the annual Global Excellence in Workflow Awards.

Edited by Layna Fischer

Published March 2002

 Quality hardcover. 
428 pages. 
US $95.00 Retail.
Size: 7" x 10"

Quality laminated hardcover. Illustrations, charts, references, appendices, bibliography, index.
Published by:
Future Strategies Inc.,
Lighthouse Point, FL, USA.

"The Workflow Management Coalition is now the globally recognized body for the advancement of workflow management technology and its use in industry," 
Jon Pyke, WfMC Chair


This Workflow Handbook comprises four sections in over 400 information-packed pages:

  • SECTION 1: The World of Workflow covers a wide spectrum of viewpoints and discussions by experts in their respective fields. Papers range from an Introduction to Workflow through to a peek into the future of XML workflow architectures and integrating Business Process Technology.

  • SECTION 2 offers selected award-winning Case Studies from the annual Excellence in Workflow awards.

  • SECTION 3, Workflow Standards, deals with the importance of standards, and details the new Wf-XML 1.1 binding recently published by the Coalition’s Technical Committee.

  • SECTION 4: The WfMC Glossary, an explanation of the structure of the Workflow Management Coalition and references comprise the last section, Directory and Appendices, including a membership directory.


Table of Contents

  • Foreword  
    Jon Pyke, WfMC Chair and CTO, Staffware Plc

  • Introduction (Download document containing short descriptions of each chapter.
    Eight pages in PDF format) by
     Layna Fischer, General Manager, WfMC

SECTION 1—The World of Workflow

  • An Introduction to Workflow Download a free chapter! (20 pages PDF)
    Charles Plesums, Computer Sciences Corporation, Financial Services Group

  • Workflow Application Architectures: Classification and Characteristics of Workflow-based Information Systems
    Prof. Dr. Jörg Beckerand Michael zur Muehlen University of Münster, Germany;
    Dr. Marc Gille
    CARNOT AG, Germany
  • The Impact of Business Performance Monitoring on WfMC Standards
    Carolyn McGregor, Faculty of Information Technology, University of Technology, Sydney, Australia
  • Workflow as a Web Application—the Grand Unification
    Heinz Lienhard, ivyTeam, Switzerland
  • Peer-To-Peer Technologies and Collaborative Work Management: The Implications of “Napster” for Document Management
    B. John Masters
    , Jr., Information Management Consultants, Inc.
  • An XML based Architecture for Collaborative Process Management
    David Hollingsworth, ICL/Fujitsu, UK
  • Process Management: A Fundamental Component of Successful Web Service Execution
    Michael Rossi, Computer Sciences Corporation, Supply Chain Solutions, USA
  • Business Process Technology: From EAI and Workflow to BPM
    Mike Marin, FileNET Corporation, USA

SECTION 2—Workflow Standards  

  • The Value of Standards 
    Betsy Fanning, AIIM International, USA
  • Wf-XML Challenge - Interoperability Demo by SAP and Staffware
    Justin Brunt, Staffware Plc. United Kingdom and Rainer Weber SAP, Germany
  • Workflow Standard - Interoperability Wf-XML Binding Version 1.1
    Document Number WFMC-TC-1023

SECTION 3— Case Studies: Global Excellence in Workflow Awards

  • Anova, Netherlands 
  • City of Salzburg, Austria 
  • Dubai Police, UAE
  • Government of New Brunswick, Canada
  • iJET Travel Intelligence, USA
  • R.R. Donnelley & Sons Company, USA  
  • Taylor Nelson Sofres, France 
  • Triumph International , Japan
  • Year 2000 Decennial Census, USA

SECTION 4—Directory and Appendices



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Last modified: July 15, 2014