Workflow And Reengineering International Association


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Future Strategies Inc.
 +1 954 782 3376

2004 Winners Announced
for Excellence in Workflow Global Awards

The case studies of these award-winners were published on the CDROM Companion to the Workflow Handbook 2004

February 17, 2004 – Lighthouse Point, Florida. The Workflow Management Coalition (WfMC) and the Workflow And Reengineering International Association (WARIA) are pleased to announce the winners of the 2004 Global Excellence Awards for innovation and excellence in workflow implementations. These prestigious awards are used to recognize organizations that have demonstrably excelled in implementing innovative solutions to meet strategic business objectives.

“It is important to note the significant role that vendors play in supporting their customers throughout a workflow implementation,” said awards judge Martin Ader, industry analyst and author of the Workflow Comparative Study. “Success is based not just on the relationship between an organization’s IT and business operations, but a strong relationship between customer and vendor that together leads to an innovative and successful implementation.”

Particular attention was paid to workflow implementations that show workflow extending beyond the corporate boundaries to support customers, suppliers, and trading partners.

Middle East—Africa 

Silver Award

Aqaba Special Economic Zone Authority, Jordan (nominated by Telaterra Software LLC.)

Gold Award

First National Bank Card Division, South Africa (nominated by Staffware South Africa (Pty) Ltd)

North America

Silver Award

Pershing LLC, USA (nominated by Pershing, LLC)

Gold Award

Missouri Public Service Commission, USA (nominated by FileNet Corporation)

Pacific Rim

Silver Award

Korea Trade-Investment Promotion Agency (KOTRA), Korea  (nominated by HandySoft Global)

Gold Award

Wintech Microelectronics Corporation, Taiwan (nominated by AboveE Technology Inc.)

Pan European

Silver Award

EMI/Virgin, France  (nominated by W4)

Gold Award

National Assembly for Wales, United Kingdom (nominated by FileNet Corporation and Cap Gemini Ernst & Young)

South America

Gold Award

Tarjeta Naranja S.A. Argentina (nominated by Pectra)

The Global Excellence in Workflow Awards are now in their 15th year. The Gold and Silver Awards will be presented at the Javits Center at 4:00 pm on Tuesday, March 9, 2004, in conjunction with the AIIM Conference and Expo, New York.

Winners and finalists will receive additional recognition by having their case studies published in the next volume of Excellence in Practice by Future Strategies Inc. For questions relating directly to the Awards, please contact Layna Fischer, the Awards Director, at +1 954 782 3376 or email

About the Workflow Management Coalition (

The WfMC, founded in August 1993, is a non-profit, international organization of workflow vendors, users, analysts and university/research groups. The Coalition's mission is to promote and develop the use of workflow through the establishment of standards for software terminology, interoperability and connectivity between workflow products. Comprising over 300 members throughout the world, the Coalition is the primary standards body for this significant software market. The creation of the WfMC Standards Reference Model has proved its importance in other areas of technology, most notably the ISO Seven Layer reference model for computer communications.

About WARIA (

The charter of the Workflow And Reengineering International Association is to identify and clarify issues that are common to all users of workflow and those who are in the process of reengineering their organizations. WARIA's mission is to make sense of what's happening at the intersection of Business Process Reengineering, Process Management, Workflow and Electronic Commerce and reach clarity through sharing experiences, product evaluations, networking among users and vendors, education and training.


The case studies of these award-winners were published on the CDROM Companion to the Workflow Handbook 2004


View past winners   Submit Entry


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