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Intensive hands-on training on how to use
visual computer simulation software
Select One, Three or Four Days
If you want to be notified when the next workshop becomes available, please send
us your contact details on our registration form.
There is no obligation for you to attend, however, if you need to change your
schedule later.
Learn state-of-the-art BPR techniques through training in an approach by CAPI called
Computer Aided Process Reengineering™. This approach allows you to test proposed
changes to your company's processes and predict the effects before they're put into place.
It is both an approach to BPR and a technology.
We use the versatile visual computer simulation software Extend+BPR™ to analyze the dynamics of
business processes and "what-if" change scenarios, without the cost of pilot
programs or unnecessary expenses. By training your reengineering team in this cutting-edge
approach, you'll find most effective solutions that can help hone your competitive edge.
Special offer to existing Extend+BPR™ users:
You get 25% discount on this workshop. Become a true power user.
| Presented by: CAPI |
Sponsored by:
Workflow And
Reengineering International Association
http://www.waria.com |
When and Where:
If you want to be notified when the next workshop becomes available, please send
us your contact details on our registration form.
There is no obligation for you to attend, however, if you need to change your
schedule later.
Register ONLINE or call 1-800-74 WARIA
(800 749 2742) or 954 782 3376.
email: waria@waria.com.
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Course Materials:
Each student will receive a copy of the
book Risk-Free Business Re-Engineering (with CD-ROM) and a copy of all visuals and
case study materials.
Course Leader: Gregory Hansen, President of Comuter Aided Process Improvement.
Earn 3.0 CUEs (Continuing
Education Units). |
Early Bird Special Offer:
Register by six weeks in advance of any workshop and receive a free copy of Excellence in Practice: Innovation and
Excellence in Workflow and Imaging by Layna Fischer, WARIA Chair. (Retail price
$50.00) (Read first chapter at http://www.waria.com/eip-intro.html) |
WARIA, AIIM and Government Agency Discounts:
The fourth person on your
team is FREE.
If you belong to WARIA or AIIM or if you work for a government agency, you enjoy 10%
discount! |
Questions about whether this course is right for you?
Feel free to contact the course leader, Greg Hansen, directly at 904-285-2126.
SESSION 1: A FORMAL METHOD FOR BUSINESS PROCESS REENGINEERING
DESCRIPTION
This session introduces an analytical, structured approach to business process
reengineering. It is aimed at individuals or organizations who have not developed an
approach of their own, or who have found the approach currently in use to be
unsatisfactory. The session also introduces modeling and simulation terminology and
techniques, creating a foundation of understanding for later sessions.
OBJECTIVES
This session introduces an analytical, structured approach to business process
reengineering. It is designed to create a firm understanding of the need for simulation in
BPR activities, and increase awareness of the features required in BPR simulation tools.
TOPICS
- Understanding the maturity level of a company's business processes, from "ad
hoc" (Level 1) to optimizing (Level 5).
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- Tools and techniques for increasing the maturity levels of business processes.
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- TQM /Continuous Improvement philosophies and practices: where they are useful in process
reengineering efforts.
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- Documentation: how it should be written, and what information must be captured.
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- Flow Charts and Process Maps: the information they provide, current shortcomings, how
they can be enhanced.
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- Measuring a process: defining process parameters and how they are measured.
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- Goal setting: how causal analysis is used to set goals for reengineering efforts.
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Register ONLINE or call 1-800-74 WARIA (800 749.2742).
Register six weeks ahead of any workshop for the Early Bird Special |
SESSION 2: MODELING AND SIMULATION TERMINOLOGY AND TECHNIQUES
DESCRIPTION
This session introduces attendees to simulation, providing an explanation of the
different types of simulations that can be used in business process and enterprise
analysis, requirements for effective simulation technology, and an understanding of the
terminology used in simulation.
OBJECTIVES
Provide an understanding of various aspects of simulation to those unfamiliar with
simulation.
TOPICS INCLUDE BUT ARE NOT LIMITED TO:
- Discrete event simulation and its use in enterprise and process analysis
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- Continuous simulation and its use in enterprise and process analysis
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- Object-orientation and its use in process analysis
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- Visual paradigms vs. language oriented paradigms
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Register ONLINE or call 1-800-74 WARIA (800 749.2742).
Register six weeks ahead of any workshop for the Early Bird Special |
SESSION 3: BREAKOUT EXERCISE
Attendees will break into groups to solve a BPR problem without the benefit of
simulation. This exercise will demonstrate the complexity of process analysis, the use of
causal analysis, and the value of modeling and simulation. In addition, the exercise will
demonstrate how multiple reengineering goals may create conflict in the search for an
optimum solution.
SESSION 4: INTRODUCTION TO EXTEND™
DESCRIPTION
This session introduces attendees to the Extend modeling and simulation tool.
OBJECTIVES
Provide an in-depth review of those features of Extend that are required for effective
business process model development.
TOPICS
- Iconic blocks and their structure
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- The Extend Menu and Tool Bar
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- Hierarchical Decomposition
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Register ONLINE or call 1-800-74 WARIA (800 749.2742).
Register six weeks ahead of any workshop for the Early Bird Special |
SESSION 5: CONTINUOUS MODELING AND SIMULATION
DESCRIPTION
The Extend Generic Library contains blocks that perform basic and complex mathematics,
provide static and dynamic data to simulations, provide external interfaces for file input
and output, and other basic functions. Understanding the Generic Library is essential for
the development of business process models; since it is used to define process parameter
measures and to provide data used to set process conditions. By itself, the Generic
Library also provides a continuous simulation capability for modeling financial
transactions, feedback loops, and similar processes.
OBJECTIVES
Develop a comprehensive understanding of the Generic Library through discussions,
examples and application. Attendees will develop several models that increase in
complexity, thereby utilizing an increasing number of blocks from the library.
TOPICS
- Introducing data into a model
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- Manipulating data within a model
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- Testing conditions within a model
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- Using basic and complex mathematics
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- Information display in a model
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- Developing staffing profiles
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SESSION 6: DISCRETE EVENT MODELING AND SIMULATION
DESCRIPTION
This session introduces the Discrete Event and BPR Libraries, both of which are used
to develop business process simulations. Examples are provided using blocks from each of
the libraries.
OBJECTIVES
Introduce Discrete Event Simulation; relate discrete event modeling to business
process modeling, and develop a comprehensive understanding of both the Discrete Event
Library and BPR Library. After a lecture session discussing one of the topics listed
below, attendees will develop example models using Discrete Event Library and BPR Library
blocks. As with continuous simulation, models will become increasingly complex; so more
blocks will be utilized with each iteration of model development.
TOPICS
- Differences between discrete event and continuous simulations
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- Treatment of time in discrete event simulations
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- Creating items for use in a discrete event simulation
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- Selecting paths to pursue
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- Batching and unbatching items
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- Task interruption and shutdown
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Register ONLINE or call 1-800-74 WARIA (800 749.2742).
Register six weeks ahead of any workshop for the Early Bird Special |
SESSION 7: SIMULATION OF CLIENT PROBLEM
Clients are encouraged to provide actual reengineering problems for the workshop.
Depending upon time available, one or more problems will be selected for analysis by the
class, and these problems will be analyzed and modeled as a group effort. This effort will
utilize the advanced techniques learned in the previous session and reinforce the need for
proper analysis and goal setting.
COURSE MATERIALS
Each attendee will receive a complete printed set of all presentation material used in
the workshop, and numerous example models for use in the class and for further study.
WORKSHOP REQUIREMENTS
Students are requested to bring a laptop to effectively participate in the class. You
will be supplied with the requisite software to use during your class.
Special Offer: Students at this workshop may purchase the Extend+BPR TM software at 25%
discount.
About your Course Leader:
Gregory
A. Hansen is President
of Computer Aided Process Improvement, Inc. (CAPI), a company offering business process
reengineering consulting services. He has more than 15 years experience applying
state-of-the-art technology to the analysis and improvement of business processes, and is
the author of Automating Business Process Reengineering: Using the Power of Visual
Simulation Strategies to Improve Performance and Profit (Prentice-Hall). Mr. Hansen has a
BS in Mathematics and an MS in Computer Science. He has published numerous papers on the
subject of computer assisted process improvement, and has chaired several panels on that
subject at professional symposia.
| Registration Fee: See ONLINE registration form Fee includes
- Continental breakfast every day.
- Book, Automating Business Process Reengineering, CDROM and visuals
- Graduation Certificates -- equivalent up to 3.0 CEUs (Continuing Education Units)
Register
ONLINE or call 1-800-74 WARIA (800 749 2742).
Register six weeks ahead of any
workshop for the Early Bird Special |
Return to WARIA Home Page |
WARIA events calendar |
For more information on this or any workshop, contact:
Anne DuPont
WARIA Academy
Tel: 954-782-3376
Fax: 954-782-6365
waria@waria.com
Extend+BPR TM is a trademark of Imagine That, Inc, a San Jose, CA-based company.
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