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Other WARIA Workshops
Business Process Analysis
and Improvement |
Intensive hands-on training in how to successfully
analyze, model, communicate and improve business processes
This workshop is
essential for information systems management, practitioners, business professionals,
consultants and advanced graduate students.
This workshop's emphasis is on the
gathering and specifying of Business Requirements for data and the processing acting on
that data as it flows through a system or systems (manual or automated). This Process
Analysis effort is the most critical activity in any project. The inability to specify and
communicate these correct Business Requirements can lead to a canceled project or a bad
system. This is regardless of good system design or implementation methods.
Next workshop: Fall 2001
If you want to be notified when the next workshop becomes available, please send
us your contact details on our registration form.
There is no obligation for you to attend, however, if you need to change your
schedule later.
| Presented by:
Logical Conclusions, Inc |
|
Sponsored by:
Workflow And
Reengineering International Association
http://www.waria.com |
When and Where:
Complete our online registration form and
we'll keep you posted on the nest workshop. Location::
To be advised.
Register ONLINE
or call 1-800-74 WARIA
(800 749 2742) or 954 782 3376.
email: waria@waria.com. |
Course Materials:
Each student will receive a copy of the
book Creating Customer Focused Organizations and a copy of all visuals and case
study materials. Course
Leader: Brian Dickinson, President of Logical Conclusions, Inc., a Business
Engineering consulting company serving government agencies and major corporations.
Earn 4.0 CUEs
(Continuing Education Units). |
Early Bird Special Offer:
Register six weeks before any workshop
and receive a free copy of Excellence
in Practice: Innovation and Excellence in Workflow and Imaging by Layna Fischer,
WARIA Chair. (Retail price $50.00) (Read first chapter at http://www.waria.com/eip-intro.html) |
WARIA and Government Agency Discounts:
The fourth person on your
team is FREE.If you belong to WARIA
or if you work for a government agency or non-profit association, you enjoy
a huge 25% discount! |
Workshop Description
Communication between the Business Policy Owners and the Process Analyst is obviously
most critical during the analysis stage. Business Process Analysis draws heavily on
graphical as well as textual documentation (models) to assist in this critical
requirements-gathering activity. Because we can't see analysis (although we can easily see
design and implementation aspects), we need models to help us convey the Business
Requirements. One widely accepted and applicable model for Process Analysis is a Data Flow
Diagram that graphically represents a system as Data Flows, Processes, Data Stores, and
External Interfaces.
For validation of the analysis Process Specification, this workshop presents its
contents in an unambiguous, non-technical, jargon-free manner. We use exercises and case
studies to show the importance of deriving a logical view of data flowing through an
organization (or a portion of an organization). This logical view removes any design
characteristics for procedures, jobs, departments, etc. and macros, programs, sub-systems,
systems, etc. that may be in place today so that they do not corrupt the new design of
systems.
The major focus of logical modeling is to derive a Business Event Partitioned Model
that reflects the most customer-oriented, stable, and maintainable view of the business
policy. This Business Event Partitioned model will flow naturally into the complete
organizational view systems and on into systems design.
Learn how to:
- Ensure you have identified your true, mission critical core business processes
- Eliminate converting up to 40% of your data
- Eliminate up to 40% of the processing (reducing the complexity of your system rewrite
efforts)
- Build systems that will withstand the test of time (make technology changes that won't
affect your business and make business changes that won't be affected by technology
changes)
- Recognize the limiting industrial-age structures and processes that bind your business
to the past.
- Use your YEAR 2000 budget to engineer your mission critical business process at the same
time as your Y2K processes.
Questions about whether this course is right for you?
Feel free to contact the course leader, Brian Dickinson, directly at 916-546-2546.
What to bring along
If you bring your own organization charts, business operation
flowcharts, project plans, and system specifications, you can produce process analysis
diagrams for your project during the workshop.
For maximum benefit, bring three or four colleagues or
customers so that you can work as a team. You will be taking back real solutions to your own
projects and problems, not theories and other people's case studies. (Remember - every
fourth person on your team is free!)
Seminar Outline
- A History of Analysis
- Definitions of Key Terms
- A High-level View of the Development Life Cycle
- Analysis Needs to Be Done on Every Project
- Why Do Re-Engineering?
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- Business Archaeology
- Business Process Overgrowth
- Business Data Overgrowth
- Organizational/Systemic Overgrowth
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Register ONLINE
or call 1-800-74 WARIA (800 749.2742).
Register six weeks ahead of any workshop for the Early Bird Special |
- Everything You See Is a Design
- Fundamental Characteristics of Systems
- Stimulus/Response Partitioning
- An Example of System Design
- Models for Analysis
- Process-Oriented Models
- Data-Oriented Models
- Process and Data Oriented Models
- A Sample Model of a System
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- Definition of Business Process Analysis
- The Context of Business Process Analysis
- Tools for the Process Analyst
- Definition and Samples of Data Flow Diagrams
- Definition and Sample Data Dictionary
- Definition and Sample Process Specification
- Sample Complete Process Analysis Specification
- Detailed View of Process Analysis Methodology
- Separating Analysis/Design and Current/New Issues
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- Using DFDs to Model Business /System Issues
- Modeling External Interfaces
- Modeling Data and Control Flows
- Modeling Stimulating and Response Flows
- Modeling Converging and Diverging Data Flows
- Modeling Processing and Stored Data
- Behavior Rules of Symbols
- Correct Data Flow Naming
- Correct Process Naming
- A Sample Detailed DFD
- The Best Way to Draw a Data Flow Diagram
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- Business Event Definitions
- Classical vs. Business Event Partitioning
- What Constitutes a Total Business Event
- Sample Business Event Partitioned DFD
- Separating Business Events
- Types of Events
- A High-level View of the Business Event Methodology
- Business Event Partitioning vs. Human or Computer Partitioning
- Data Cohesion vs. Data Conservation of Business Events
- Benefits of the Business Event Methodology
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- Handling Complex Systems
- Naming Levels of Data and Processing
- The Lowest Level Process Model
- Unnecessary Process Detail
- Logical Analysis Leveling
- Physical Design Leveling
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- Defining the Data
- Physical vs. Logical Data Definitions
- Data Dictionary Notation
- Complex Definitions and Clarifying Notation
- Defining Data Elements
- Data Element Specification
- Physical/Logical Issues of Data
- Beware of Pre-Printed Forms
- Consistent Data Element Naming
- Sample Standard Naming Convention
|
Register ONLINE
or call 1-800-74 WARIA (800 749.2742).
Register six weeks ahead of any workshop for the Early Bird Special |
- What Data Needs to Be Stored
- Problems with Old Data Stores
- Unnecessary/Redundant Stored Data
- Information Requirements from the Old Design
- Matching Process and Information Analysis
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- Definition of Information Analysis
- The Context of Information Analysis
- Tools for the Information Analyst
- Definition and Samples of an Information Model
- Definition and Sample of an Entity
- Definition and Sample of a Relationship
- Definition and Sample of a Data Element (Attribute)
- Sample Complete Information Analysis Specification
- Detailed View of Information Analysis Methodology
- Separating Analysis/Design and Current/New Issues
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- Specifying Data Transformations in Process Specifications
- Methods of Specification
- Recording Business Policy
- Overcoming Complex Logic
- Decision Tables
- Sample Decision Table Results
- Structured English
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- The Ultimate Business Issue
- Seamless Business Boundaries
- Strategic Planning Via Business Events
- True Efficiency Results from Reusability
- Summary of Analysis Activity
- The Bounded New Logical Model
- Sample Beginnings of Design
- The Analysis Specification IS the Business
- The Essential Corporate Library
- Data Conservation Across the Organization
- Re-Engineering the Organization
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About your Course Leader:
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Brian
Dickinson is the President of Logical Conclusions, Inc., a Business Engineering
consulting company serving government agencies and major corporations. He has personally
helped with many successful Business Engineering and Reengineering efforts at major
companies. In addition, for the last two years he has contributed to Vice President Al
Gore's program to reengineer the government. Brian is also an active participant in the
Citizen Ambassador Program. He has represented the U.S. in China and Russia. He has
over 30 years of experience teaching and consulting in business systems and data
processing. Brian has consulted and taught globally on the subjects of Software and
Information Engineering, Quality Project Management, Business Reengineering, and Customer
Focused Engineering. |
For more information on this or any workshop contact:
Claire Busch
WARIA Academy
Tel: 954-782-3376
Fax: 954-782-6365
waria@waria.com
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