Further Research Options:
1. For an-depth and detailed
comparative analysis of selected workflow vendors, review the
Workflow Comparative Study
by Martin Ader
2. The
CDROM
companion to the Workflow Handbook 2005 contains a slide presentation
(pdf format)
in a very high level overview of a large selection of
workflow engines.
This document
presents highlights of main workflow products currently on the market using
typical screenshot showing main features of each product. Each product is
positioned in the space of a road-highway metaphor (ad-hoc production), together
with an idea of its price (if available). Additionally a short rationale for
selecting the product is given. For products that appear in the
Workflow Comparative Study,
a radar chart presents the product scores for each of the 12 criteria that form
the reference used to rate products.
VENDORS:
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Note: WARIA relies on the vendors and consultants to update us on changes in
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If you need contact details about a specific vendor or consultant listed here
please email us with the name(s) and we'll respond to you personally with the
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2325 Henderson Mill Court
Atlanta GA 30345, USA
770-939-6939
TrackNShare is a low-cost Java client/server suite for tracking processes and
sharing content securely within teams across the internet. It is designed to be
self-serve collaborative software so setup and configuration time is minimal.
The client offers a much richer interface than browser-based offerings.
TrackNShare requires Java 1.4.1+ and is distributed with Java Web Start so it
updates/upgrades itself to the latest version upon startup. The client is free
and you can connect to our demo team server. If you want to host your own secure
team try TrackNShare Team Server for a free trial.
Product(s): Metaphase 2.0
Metaphase 2.0 is an object management system with comprehensive
workflow capabilities ranging from simple informal routing to enterprise-wide
distribution and workflow processing. Workflow capabilities include
calendar-based events, electronic signoffs, serial and parallel processes, and
decision-based processing. Additional modules provide product structure,
configuration management, and image view and markup features. Based on open
systems standards, Metaphase is available on UNIX platforms from Sun, HP, SGI,
IBM and DEC as well as PCs and Macintoshes. Metaphase 2.0 is available through a
network of systems integrators and value added resellers worldwide.
8825 Stanford Blvd Suite 200
Columbia MD 21045 USA
Phone: 410-290-0101
Fax: 410-290-1171
As the leading provider of business process management
software for automating, managing, and controlling processes, Metastorm is the
only company helping organizations achieve Enterprise Process Advantage™ – a
heightened level of business performance resulting from increased process
efficiency, control, and agility. With a focus on complex, human-centric
processes that are unique to their organizations, Metastorm’s 500+ global client
base in manufacturing, financial services, business services, and government are
achieving rapid ROI and unique process advantage in customer service, supply
chain operations, risk management, and internal operations.
Metastorm’s software product, e-Work™, provides a platform
on which BPM solutions can be quickly and easily deployed and customized to meet
the unique and complex process needs of any organization. As an enterprise BPM
platform, the e-Work offering includes five essential elements – powerful
process designer tools, runtime execution engine, powerful agility facilities,
monitoring and management functions, and process analytics. The e-Work Designer
is the best in its class, and offers a powerful graphical environment in which
business users are able to model and design processes, create forms, and develop
process actions. To facilitate visibility and continuous process control,
e-Work’s reporting and analytics capabilities are flexible and can be adjusted
in real-time to meet immediate information needs. Metastorm’s BPM software
offering is unmatched in its ability to rapidly implement complex, human-intense
processes and support rapid changes to dynamic processes and roles – delivering
the fastest ROI and lowest total cost of ownership for partners and customers.
For more information visit
www.metastorm.com.
http://www.micrografx.com/
7585
SW Mohawk St.
Tualatin OR
97062
Phone 503-404-6018
Fax 503-691-2451
Email: marks@micrografx.com
Products: The iGrafx System® from Micrografx
integrates the key characteristics of a superior working enterprise system,
including interoperability, extensibility, scalability, and
manageability.
The system and all its software components are
completely interoperable with one another. And, the entire system and all its
software components are designed to seamlessly integrate with Microsoft Office
and mission-critical software systems. The specific Process Management products
include:
-
iGrafx Professional -- a productivity
solution for creating presentation-quality diagrams by knowledge professionals,
managers, and IT professionals.
-
iGrafx Process -- an integrated tool that
enables users to create process diagrams, model processes, perform simulation
and “what if?” analysis.
-
iGrafx Development -- a software development
kit designed to help companies rapidly develop custom graphics-driven
applications.
iGrafx Professional from Micrografx gives you
structured diagramming power with unique built-in intelligence, providing
invaluable new ways to visualize solutions for real-world business problems. The
successor to the award-winning ABC FlowCharter, iGrafx Professional makes it
easy to diagram business processes, networks, organizational structures, and
more. Seamless Microsoft Office compatibility and robust HTML support make it
ideal for major projects, while patented, interactive iDiagrams and VBA 6.0
extensibility open a world of new possibilities. With included network
application deployment, media management and collaboration, as well as image
editing, drawing, and 3D, iGrafx Professional is the only complete graphics
solution designed for today’s business.
Unlock your business potential with the
ultimate tool for process improvement, iGrafx™ Process from Micrografx. The
successor to the 1998 Codie award-winning Optima™ and multiple award-winning ABC
FlowCharter®, iGrafx Process gives you enlightening new ways of seeing your
business with integrated diagramming, simulation, and “what-if” analysis—all
designed to help you reduce cycle times and costs, eliminate bottlenecks,
re-deploy resources, and more. Patented iDiagrams, seamless Microsoft Office
compatibility, and robust HTML support make iGrafx Process ideal for all kinds
of process-oriented projects. Includes powerful VBA extensibility and tools for
network-enabled application deployment, media management and collaboration, as
well as image editing, drawing, and 3D.
iGrafx Development from Micrografx is the
essential tool-kit for building and deploying powerful data- and
process-oriented graphics solutions based on iGrafx Professional. Developers can
easily leverage the powerful and intuitive graphical process, and data
visualization features of iGrafx Professional with integrated VBA 6.0. iGrafx
Development includes comprehensive hard-copy documentation, developer tools,
numerous code samples and iGrafx Professional. <updated
7.99>
Suite B, 11 Marjorie Grove
London, SW11 5SH, United Kingdom
Phone: +44 (0) 87 0710 6426
Fax: +44 (0) 87 0710 6427
email address: info@nhanz.net
www.nhanz.net
NHANZ was born from the frustration of small dynamic companies looking to out
perform large cumbersome organisations with massive IT budgets. These niche
companies have typically been under-resourced both from a business and IT
capacity to compete with the larger Institutions.
NHANZ provides the missing resource to assist in rapid
growth and commercial efficiency gains, helping meet the Business leader’s
deadlines for their organisations.
NHANZ has created flexible service offerings to allow
their clients to manage their goals through the use of NHANZs’ Delivery
Methodology (NDM) and the appropriate use of technology.
Together with the business leaders, NHANZ plans a
strategic road map, and assists in organizing and monitoring the delivery of
these plans.
CRM Consultancy Services
NHANZ clients enjoy access to CRM sector expertise. The
unique engagement model is a huge benefit to companies looking for experienced
resource in planning to deliver CRM solutions. Areas of expertise:
- - Vision & Strategy: Support in planning and executing
a customer orientated business with strategic direction.
- - Marketing: Definition of marketing processes and Key
Performance Indicators (KPI) allow for campaign Return on Investment (ROI)
analysis evaluation.
- - Sales: Definition of sales processes and engagement
models to effectively cross/up sell to clients.
- - Support: Process definition with internal or external
support desk and setup.
- - Management: Virtual CTO + Virtual Project Management
providing analysis and recommendations of existing business and managing the
subsequent change to the business.
- - CRM Projects: Implementation of CRM components from
back office to front office.
- - BPR: Documenting and fine-tuning business processes
within an organisation.
- - Workflow: Interpreting business processes into
application reality, reducing repetitive manual tasks and errors.
- - Front Office Selection: Contact Management and
marketing application product selection and negotiation.
- - Connectivity: Connectivity solutions using open
standards and industry protocols e.g.MQ Series, FIX.
- - Web based systems: Web reporting of reports, price
feeds etc viewable over the Internet.
- - HR: Human Resource planning to support defined
business processes and integrate efficiencies to an organisations delivery of
products and services to clients.
- - Finance: Business operational costings of employee
delivery of products & services.
- - Networks: VOIP and CTI recommendation on
infrastructure and SMS delivery benefits.
CRM Benefits
- - Efficient Customer communication (better
communication and proactive management).
- - Customer retention (keeping existing customers)
building trust and loyalty by understanding their needs.
- - Customer acquisition (finding new customers)
- - Cross-selling (selling customers more products based
on what they have already bought) knowing your customers future requirements.
- - Customer understanding (segmentation of
customers/prospects to accurately target products).
- - Upselling (selling customers a higher level of
service or product, such as a gold credit card versus a regular credit card)
- - Fraud detection (determining if a particular
transaction is out of the normal range of a person's activity and flagging
that transaction for verification)
- - Market-basket analysis (determining what combinations
of products are purchased at a given time)
- - Reduced risk exposure - System dependent rather than
human dependent e.g. employee involved in an incident.
For further information view the website: www.nhanz.net,
contact NHANZ via email info@nhanz.net or phone +44 (0) 87 0710 6426.
NHANZ also encourages interested parties to signup to the
monthly newsletter informing readers of the latest movements in business and
technology (http://www.nhanz.net/Signup.htm).
535 Broadhollow Road Suite B-44
Melville, New York 11747 USA
Phone: 631-844-0200x304
Fax: 631-844-0205
www.noviusgroup.com
Our corporate office and operations are based in New York; local and remote
development facilities. Our team of experts specialize in BPM, ECM, imaging,
workflow, document management and other technologies; combined with access to
our worldwide network of IT consultants, we can provide your company with the
tools it needs to attain success in the emerging global market.
Novius Group's Business Process Management (BPM) team is fully experienced on
the core Staffware Product set. Key members of the team are previous employees
of the Staffware America's division. Our experience include Staffware version 7
through Staffware version i10. The Staffware team @ Novius Group has delivered
consistent success with the Staffware projects they worked on. A sampling of
Staffware based applications that our team has been instrumental in delivering:
- New Account Opening
- Medical Management
- Claims Processing
- Loan Origination
- Debit Card Processing
Contact us today for help with your project.
26500 W. Agoura Road, 102-570
Calabasas, CA 91302, USA
Phone: 818-880-8769
www.oakgrovesystems.com.
Product: Reactor 5 Process Engine
Reactor 5 for Web Services Orchestration – Business
Process Management – Embedded Workflow Built by Developers for Developers!
Now you can declare your workflow independence forever
with J2EE-based, XML-driven and Web services-enabled Reactor 5 from Oak Grove
Systems. One of the most powerful flexible and compatible workflow engines ever
created.
Reactor 5 is available via both Source Code and Server
License Purchase Options.
SOURCE CODE PURCHASE OPTION
Available on a royalty-free, non-exclusive basis for a
one-time, up-front fee, the Reactor 5 Source Code Purchase Option is the perfect
solution for Java developers worldwide.
Already the workflow engine of choice for such industry
leaders as Sybase, Plumtree Software and Avasta, the Reactor 5 Source Code
Purchase Option offers such benefits as:
- Unlimited distribution
- Undiluted revenues
- Ownership of your product to the core.
SERVER LICENSE PURCHASE OPTION
Reactor 5 Server License Purchase Option is the perfect
workflow solution for software systems integrators, consultants and service
providers. Featuring the full functionality of our Reactor 5 embedded workflow
engine, this purchase option’s benefits also include:
- Unlimited users
- The ability to pay for Reactor 5 on an
“as-needed” basis
- Full support
What Reactor Offers Your Developers
- State of the Art Process Engine Capabilities
- Dynamic Interaction With Web Services
- XML Interoperability
- Platform and Database Independence.
- Comprehensive APIs.
What Reactor Offers Your Business
- Unlimited Distribution
- Quicker Time To Market
- Undiluted Revenues
- Ownership of Your Code to the Core
To learn more about all Reactor 5 can offer you, download
your free evaluation copy today at
www.oakgrovesystems.com.
ABOUT OAK GROVE SYSTEMS
Founded in 1998, Oak Grove Systems ( www.oakgrovesystems.com)
originally specialized in the commercial development of powerful Internet-based
process coordination technology developed at the Jet Propulsion Laboratory for
the NASA Space Shuttle and International Space Station programs.
Oak Grove Systems' clients include Sybase, Plumtree
Software, Cardonet, Avasta, Empolis GmbH (Bertelsmann MOHN Media Group) and
Intentia International - who have chosen to add robust, flexible workflow
functionality to their products.
Declare Your Workflow Independence!
Piet Joubertstraat 4
Apeldoorn
7315 AV
The Netherlands
Phone: +31 55 368 5300
Fax: +31 55 368 5311
Pallas Athena is the inventor, creator and supplier
of software for process management to support organisations with
designing, analysing, managing and controlling their business processes.
In doing this, we focus on two areas:
- - Protos: process modelling, analysis and
improvement;
- - FLOWer: case handling and workflow management.
PROTOS
Your organisation runs on processes: on requests for
quotes, on orders, invoice handling, special requests, applications or
licences. The information encapsulated in these processes is often
unquantifiable, and indispensable for running your business successfully.
But do we actually know our processes? Do you know
which factors influence your processes and how you can anticipate this
properly? And if we already know the process factors, do our colleagues
know them too? With Protos, our process and communication tool, Pallas
Athena has the solution. Protos:
- - is a powerful graphic process design
environment;
- - is user-friendly, intuitive and can be learned
fast;
- - is a means of communication from design to
publication;
- - helps to improve processes;
- - analyses the work process at various levels;
- - comprises a complete set of tools for modelling
and managing processes;
- - allows you to record your processes fast and
efficiently;
- - documents all aspects of the process;
- - is tightly integrated with FLOWer, our case
handling and workflow management tool.
A demo version of Protos can be downloaded from our
website
www.pallas-athena.com.
FLOWer
Knowledge of the everyday course of processes is
essential for the successful running of a business. With this knowledge,
you are able to run your organisation with a process-based mindset and
working approach. Case handling software can help you to manage and
control these processes effectively.
From the conviction that it is not the routing of
activities that matters but the activities as a whole (folders, cases),
Pallas Athena has developed FLOWer, a case handling system that provides
true support for knowledge workers in handling their work. Its following
unique characteristics are related to case handling:
- 3-layer authorisation model, supporting process
exceptions authorisation-dependent;
- graphical representation of the status of a
case, providing easy overview and insight in the work to be performed;
- possibility to actively search a case and
subsequently to view or work on it, also if no activities are currently
due;
- separate authorisation and work distribution
model: uniform cases can be handled differently at different locations;
- product or data driven approach: the case
progress is also determined on the basis of available information.
Case handling fully encompasses workflow management.
With FLOWer, all structured processes can be perfectly supported as well.
FLOWer provides:
- - insight and overview of the work to be
performed;
- - flexibility in all aspects of process
management;
- - effective and efficient processing of cases;
- - broad usability, supporting all workflow
patterns;
- - excellent performance, maintainability and
scalability.
Ave Toises 8, Lausanne, CH-1005, Switzerland
Phone: +41 878 800 381
Fax: +41 878 800 382
email info@processsoft.com
ProcessSoft created Mercutio, a solution for the
reengineering of administrative processes that automatically generates and
implements the necessary workflow components directly from the graphical design.
Without any script.
With a single design, Mercutio combines process improvment,
cost control, quality monitoring and production management.
Insurances companies, Private and Retail banks &
Governments can change and implement their processes rapidly, as a day-to-day
management activity.
Mercutio is more than a method or a software, that is the
easiest way to dramatically improve the efficiency of the administrative
activities, at low cost. The first ERP-workflow really designed for non
industrial activities.
26261 Evergreen Rd. STE 200
Southfield
MI 48076
(248) 356-9775
FAX (248) 356-9025
Email: proformacorp@proformacorp.com
URL: http://www.proformacorp.com.
Contact: Linda Pellegrino lpellegrino@proformacorp.com
Proforma provides the ProVision Workbench process modeling
and simulation tool-set along with the services that help companies visualize,
analyze, simulate and improve their business processes so they can compete more
effectively in today's e-business environment.
The award winning ProVision Product Suite is an integrated
business and UML/object modeling tool that lets you expand your business vision
into business and technology solutions. It helps business and information
technology professionals succeed in modeling and evaluating the (e)business
processes and objects for their enterprise. ProVision's unique strategy modelers
allow you to define the goals, relationships and organizational structures for
the enterprise. Using the powerful workflow modeler competitive business
processes can then be designed to support the business goals and strategies.
Activity Based Costing (ABC) can then be performed on your business process
using Monte Carlo simulation. More comprehensive analysis and simulation can be
performed using ProVision's discrete event simulator SimulatorPro. ProVision
EnterprisePro extends your process models with UML-compliant Use Case and Object
Modelers. This allows your business processes to be further detailed in terms of
business objects and automated system functionality. ProVision’s DataExchange
allows you to import and export business and object models with other popular
tools (Visio, Rational Rose, ERwin, Microsoft Project, C++).
Proforma’s consultants work with leading companies to
model, analyze and improve their business processes and automated systems.
Proforma’s unique and repeatable model driven approach is guaranteed to quickly
deliver high quality, consensus based results that translate process
improvements and e-business concepts into bottom line business impacts. Our
facilitated workshops ensure that key people (senior management, process owners,
information technologists, etc.) are involved in the analysis and decision
making. In addition, Proforma can quickly put you in the driver’s seat by
transferring our business process improvement techniques to your organization.
Information captured in the business models provides the foundation to design
the objects, specifications and databases necessary to implement computer
applications. Communication between the business experts and the IT staff is
improved, so the resulting systems are more consistent with the vision of the
business.
Badhausweg 5
Karlsbad
76307
Germany
Phone +49-7248-926-0 Fax +49-7248-926-119
email address: mascha.woeltge@promatis.de
http://www.promatis.de
With INCOME Process
Pilot, PROMATIS offers a comprehensive development environment for
workflow applications based
on Oracle. Leading workflow management systems can be used to implement applications which
provide the optimal
solution to the customer’s specific requirements.
INCOME Process Pilot is the glue which binds together workflow management, database-oriented document
management and different types of workflow clients to
develop future-oriented
information systems offering high investment
security.
It must be possible to
update process-oriented information
systems easily when business processes change. With INCOME Process Pilot, the behaviour-oriented business
rules are not stored as part of the application
modules. This results
in a flexible workflow control which can easily be modified with
correspondingly low costs. Integrated Document
Management. The advantage of a database-oriented document management is that the
user has direct access to all the information, documents and
multi-media data needed for the job to be done.
By using to the full the
capabilities of the Oracle Universal Server,
INCOME Process
Pilot ensures short response times, high data security,
optimal archiving, reduced system maintenance
and, above all, customer satisfaction.
In
an open application architecture, a wide range of
application modules can be used. With INCOME
Process Pilot, any new or existing
Client/Server, workgroup, office and web
application can be integrated. A workflow desktop which is
fully web-enabled guarantees Internet/Intranet
access and allows that all information can be accessed
directly world-wide.
INCOME Process Pilot
uses all capabilities of the Oracle Universal
Server and the full range of Oracle tools for the
efficient development of workflow systems.
In a first step INCOME business
management models are prepared and then workflows
can be carried out directly by the Oracle workflow engine.
The rapid prototyping
facility of INCOME Process Pilot helps
to involve the end-users actively in the development of
model, a predefined Oracle Developer
application is generated,
containing the main workflow and document
management functions. With a
prototype, design decisions can be verified
and processes can be modified in cooperation
with the end-users. The end-users can get to know workflow technology step by step.
Quask
81 Locust Avenue, Suite 324
New Canaan, CT 06840
USA
Phone: 1 (888) 853 1441
Quask specializes in providing solutions for
workflow automation, business process management (BPM) and online data
collection. Founded in 2000, Quask has a client base of over ten thousand
organizations worldwide which it supports from its offices in the US, UK and
Switzerland. Quask has a proven track record in providing workflow, process
management and data collection solutions through its long established and award
winning FormArtist product.
Quask's FormArtist product suite comprises entry-level and advanced solutions
for e-forms driven workflow, browser-based data collection via electronic forms
and surveys, and real-time reporting and analysis. All Quask products are
extremely easy to use and implement, and even the higher end products require no
technical or programming skills to produce complex and powerful workflow
applications.
FormArtist Product Suite
FormArtist WorkFlow is Quask's flagship product and offers a truly unique
forms-driven approach to workflow. All businesses have processes that can be
mapped to forms, and Quask's workflow product enables these processes to be
mapped to FormArtist e-forms, encapsulating the routing, notification and
workflow logic into the form itself. Most organizations have between 10 and 100
or more processes that cover functions such as approvals, compliance,
applications, registrations, requests, administration, as well as feedback and
general data collection. FormArtist WorkFlow is enabling organizations to
quickly and easily automate these processes, and realize very rapid returns on
investment.
FormArtist Server is Quask's high-end database-driven forms and survey solution,
offering complete scalability and the ability to integrate with any back-end
application, database or system. It enables non technical users to create very
attractive and intelligent online and offline forms and surveys in a very short
space of time.
FormArtist at the entry-level is available as a Free, Standard or Professional
product and enables users to produce the best-looking HTML and PDF forms and
surveys to be found anywhere on the web, without any technical or HTML skills
required.
FormArtist LiveStats completes the picture by offering users the ability to
report on their FormArtist data and workflows through a browser and in
real-time.
Business Benefits of Quask Solutions
As Quask products are easy to use and require no technical skills, organizations
can implement solutions very quickly and can realize rapid returns on
investment. Also, because the FormArtist forms themselves are visually rich and
attractive to look at, they encourage high response rates from respondents. All
Quask products are extremely reasonably priced and offer low cost of ownership.
As such, and unlike other vendors in the workflow space, Quask is able to offer
a 'ground-up' approach to workflow automation, allowing users to start
automating one or perhaps a few processes and then expand the solution in line
with their business requirements. As a result, Quask is enabling SMEs and
individual departments to experience the benefits of workflow automation, as
well as the larger enterprises.
Quask products are used worldwide in the fields of workflow design, business
process management, compliance management, web design and development, online
survey and form creation, and real-time reporting. Used across a wide range of
industry sectors, Quask products are enabling organizations to achieve improved
productivity, efficiency, profitability and competitiveness through a structured
approach to information flow and communication. All Quask products are available
to run on client systems or as hosted solutions.
York Science Park
York YO10 5ZF,
United Kingdom.
Phone : +44
0870 161 1700
Fax : +44
0870 161 1701
Email : alan.rawden@tsorg.com
Website : www.tsorg.com
Product : Business Transformation Toolkit - creating and deploying
an activated Knowledge MapŇ
for the business.
This toolkit from Salamander –
integrated with MooDŇ
from MooD International – is vital in helping you realise the goals of
business transformation and to avoid the fatal disconnections between process,
people, systems and knowledge resources.
The Salamander Organization helps clients and partners to
improve individual and organizational effectiveness, including by transforming
the way that internal and external services are accessed and delivered.
Through the creation and use of a Knowledge Map, highly
intuitive and web-enabled views of processes can be linked to supporting
knowledge and systems. As well as seeing how to do something, services can be
activated directly from the Knowledge Map.
The fully integrated toolkit comprises:
q
MooD
Business Developer - a Knowledge Map development tool, using business
context, mapping and group visioning techniques to form the vital first step
in the transformation cycle.
q
MooD
with Witness
- for performance simulation and optimisation.
Enabling a link between boardroom strategies and the design implications for
performance-critical processes.
q
MooD
with SELECT
– links to SELECT and other CASE or systems generation tools for traceable
system development.
q
MooD
Web Publisher - for web publication of the Knowledge Map to intranet or
internet thereby enabling self-service environments.
Navigation links are automatically generated; users across the business have
immediate access to Knowledge Map resources.
q
Business
ActivationTM
- for bringing the Knowledge Map to life.
A unique capability for managing knowledge and applications resources from the
context of the processes they support. Gives people direct access to the
resources they need to do their job.
The range of applications is wide…
o
Self-service
(e-sourced) environments for the workforce.
For instance, an HR facility to deliver commonly used services,
including access to external providers, to desktops across the business.
o
`Project
Support Office publishes its standard project methodology, including
documentation and planning templates, for consistent use by project teams.
o
Storyboarding
for web development. Activate
elements of the Knowledge Map to simulate user experience. Rapid review and re-generation allows you to explore and
prototype. And, when you’ve
succeeded …
o
Internet
company, site or application generation.
Re-invent your business and build new businesses as Knowledge
Maps of your processes. People then can activate knowledge and systems
resources from within the processes for which they are responsible.
In the words of one MooD user: "MooD
is the thing that holds it all together."
MooD is a registered
trademark of MooD International Ltd. in the United Kingdom and other
countries.
Knowledge Map is a registered trademark of The Salamander Organization
Ltd.
Business Activation, Process Activation and Knowledge Activation are
trademarks of The Salamander Organization Ltd.
Rights to all other referred trademarks or registered trademarks reside with
their respective owners
Goldvale House, Church Street West
Woking, Surrey
GU21 1DH, UK
Phone: +44 1483 803023
Fax: +44 1483 803001
ralph.simpson@sherwoodinternational.com
http://www.sherwoodinternational.com/government
Workflow is no longer
just about maximising efficiencies within the organisation. The Internet has
opened up an era of collaborative commerce, where business processes cross
organisational boundaries, involving customers and suppliers and business
partners.
True efficiency can
only come about, however, with an end-to-end solution – a solution that is
designed to automate business processes and integrate the power and ubiquity of
the web with transaction processing in the back office.
Sherwood
International’s
ćos technology enables your organisation to leverage the
Internet, providing flexible, end-to-end, mission-critical workflow solutions
that effortlessly scale to meet the processing and transactional demands of the
extended enterprise. ćos delivers robust, reliable online services to hundreds
of thousands of concurrent users over the Intra/Internet and can process over 17
million complex transactions per working day.
More than this, ćos is the
only solution to combine a high-volume transaction engine with browser-based
personal portal technology and the methodology and workflow tools to model and
transform business processes.
ćos combines:
At the heart of the Sherwood solution
is an understanding of how business works. We have over 15 years experience
working closely with the public sector and over 30 years developing innovative
solutions in the highly competitive, customer-centric insurance sector.
This expertise is embedded in the ćos
procedural standards (APS) methodology. APS is a proven methodology that has
been developed from our experience of delivering demonstrable, cost-effective
benefits to both public and private sector customers.
The APS methodology enables your
organisation to capture business process models – the information and
transactions that flow between your organisation and external entities such as
customers, suppliers and business partners, and between different functions
within your organisation itself.
The business environment is not
static. Processes change. ćos’s business rules support complex, constantly
changing business and legislative frameworks – with date-effective processing to
ensure compliance with the relevant regulations in force.
The ćos solution is more than mere
workflow. ćos can generate the code your organisation needs to automate
transactions, or can integrate with legacy systems to deliver seamless
end-to-end business processes.
Combine this with the ćos Personal
Portal technology, which has been benchmarked to handle 100,000 active
concurrent users on a single mid-tier server, and you have a solution that can
scale to meet the demands of collaborative commerce.
Moreover, because ćos allows your customers and business partners to view the
information the way they want to see it, you have a solution that enables you to
transform the way that internal and external services are delivered.
100 Patrick Street
Derry
N Ireland BT48 UK
Phone: +44 28 71267767
Singularity helps its customers build, execute, monitor and optimise high
performing business processes that deliver tangible results. The Singularity
Process Platform™, a "potent and effective end-to-end Business Process
Management product that distinguishes itself from the competition" (Butler
Group), wrings value from legacy systems while effectively integrating people
and new technologies in process definition, execution and monitoring.
Founded in 1994, Singularity operates globally from its headquarters in
Ireland and offices in London, New York, Singapore and Hyderabad with the
single-minded goal of helping its customers profit through process. Singularity
won a 2003 Global Excellence Award given by Giga Information, WfMC and WARIA.
www.Singularity.co.uk
3 The Switchback, Gardener
Road
Maidenhead, Berkshire, SL6 7RJ, United Kingdom
Tel: [44] 162 878-6800
Fax:[44] 162 878-1654
http://www.staffware.com/
Product(s): Staffware
Staffware is procedure processing software that automates the
execution and control of routine procedures. It automatically requests and
passes the necessary documents and information among the individuals involved to
ensure that a procedure is completed on time without relying on each individual
to initiate successive stages.
2 Briar Hill Road
Medfield, MA 02052
Phone = (800)711-5068
Fax
= (508)359-6888
email address = erodgers@starit.com
Web Address =
http://www.starit.com
STAR Information Technology provides information technology
consulting, systems integration services, custom application development and
project management services. We are focused on strategically important
technologies that will improve our clients' competitiveness. These technologies
include Workflow, Internet Technologies and Client/Server applications. We
comprise industry leading professionals with expertise in information
technologies and business process reengineering. STAR has extensive experience
in Enterprise Workflow application design and system integration. Please visit
our web site at http://www.starit.com for more information or contact us at
reach@starit.com
Product: Object Technology Resources
At Taligent(R),
we're often asked, "How do I begin learning about object technology? Where can I
go for information on getting started? What recommendations do you have for
business managers trying to understand the end-user benefits of object
technology (OT), for technical managers looking for project management guidance,
for software engineers--be they novices or experienced OT developers--looking to
improve their success implementing this technology?"
As you may have already discovered, object technology projects
involve many technical, organizational and planning decisions. In an effort to
help you make sound decisions, Taligent has assembled this quick reference guide
to some of the major resources for object technology. These information sources
include recent books and articles, training organizations, consultants and
system integrators, and associations and conferences, with pointers to
additional sources of information. To help you chose among these many
information sources, we have noted those readings which are mandatory for all
new Taligent software engineers. Whether you are a CIO, business or technical
manager, or software engineer, you will discover useful information on object
technology in this reference guide. Feel free to copy this document for other
members of your organization, or contact us for additional copies.
Product(s) Dolphin
DOLPHIN: the ad-hoc workflow
offering for Windows environments from TeamWARE. Upward compatible with TeamWARE
Flow, it offers unprecedented ease of use with the power of a true
collaborative workflow, including dynamic changes capabilities. Office users can
define a procedure in the time needed to elaborate an action plan, lauch
it immediately form their desktop, and change it as frequently as
required.
5000 Old Ironsides Drive, Santa Clara, CA 95054
Phone: 408-330-3400 or
888-544-5511
URL: http://www.tdiinc.com/
E-Mail: sales@tdiinc.com
TDI's WebDeploy:WorkFlow (WDWF) is a complete
Web-centric, distributed, workflow system which allows you to define and execute
your business processes over the Web, resulting in increased productivity and
reduced cost. WDWF consists of three components: WDWF Core, WDWF EPB, and WDWF
C-API.
Read
more comprehensive description here
Product(s): BPSimulator Template, Business Process Analyzer
The BPSimulator (BPS) is one facet of the BPR tool set developed
by Technology Economics Inc.. The BPS is one of a family of templates available
that sit on top of the ARENA simulation environment. The product comprises a
collection of customized modules that may be combined to describe complex
business processes. The Business Process Analyzer (BPA) is a repository based
product intended for use throughout the life-cycle of a BPR initiative. It
records information about many facets of the business and does not restrict
itself to process concepts.
8920 Woodbine Ave., Suite 400
Markham, Ontario, L3R 9W9,
Canada
Phone = (905) 940-5500
Fax = (905) 940-5600
email address: info@workflow.ca
http://www.workflow.ca/
At The Workflow Automation Corporation our key team members have
been developing and implementing workflow solutions for 15 years. Our clients
include some of the largest and most demanding software companies and end users
in the world.
jFlow™ is our 100% Java high performance workflow engine. jFlow
seamlessly integrates with virtually any technology (third party applications,
legacy systems, ActiveX, Lotus Notes, Visual Basic, MS Outlook, MS Office, etc.)
regardless of platform. We have also developed jFlow/400, our award-winning
AS/400 version of jFlow, which can workflow-enable virtually any AS/400
application "right out of the box".
There are six features that clearly differentiate jFlow from all the
other workflow technologies in the marketplace:
1. jFlow is a new "embedded"
type of workflow technology that can seamlessly add powerful workflow
capabilities to existing software products, legacy applications and E-commerce
solutions.
2. jFlow's unique open "middleware" design costs much less to
implement than traditional image, forms or document-based workflow
approaches.
3. jFlow is developed entirely in Java thereby ensuring complete
platform-independence and object-orientation.
4. jFlow's graphic interface is
so easy to use it allows both non-technical users and I.T. professionals to
create, modify and monitor
business processes "on the fly".
5. jFlow
achieves dramatic ROI by utilizing "push" technology to ensure computers do
almost all of the work while humans concentrate on exceptions.
6. jFlow is so
powerful and flexible it can automate improved business processes that span
across virtually any application, technology, platform, Internet application and
even multiple organizations.
Computer Associates International recently chose jFlow to workflow-enable
their financial, ERP, and banking application products. jFlow is so seamlessly
embedded in CA products that their users cannot tell where the CA application
ends and jFlow begins. It has proven to be a strategic differentiation for CA's
applications.
For prospective customers who are interested in jFlow, we offer a Proof
of Concept or Workflow Discovery Session so they can:
-
learn
more about workflow
-
evaluate
the technology for themselves
-
understand
how jFlow would work with their specific application or software
product
-
identify
the significant benefits workflow technology can bring to their
situation
-
build
a prototype for presentation to internal management or prospective
clients
-
do
all the above without the risk of acquiring the wrong technology
jFlow's
unique middleware architecture is the reason why it is the most flexible,
powerful, cost-effective and fastest workflow technology to implement. However,
that same middleware architecture requires just a couple of days of up-front
orientation for experienced I.T. professionals. Proof of Concept or Workflow
Discovery Sessions are the fastest and most efficient way to jumpstart a
workflow evaluation or project. Best of all, you will be able to test and work
with an actual workflow implementation of your project to avoid the financial
expense and potential disaster of choosing the wrong workflow technology. We
guarantee you will find it invaluable regardless of what course of action you
eventually choose to take.
Product(s): TimePhaser Global Work Scheduler
TimePhaser Global Work Scheduler provides management at all
levels of the organization with the ability to measure and track the performance
of human resources, facilities, production and finances from an integrated and
global perspective. TimePhaser's interference engine technology delivers
automation tools that are capable of measuring and tracking work in a real-time,
enterprise-wide framework.
15200 Weston Parkway, Suite 106
Cary NC 27513
Phone: 919-678-0900 Fax: 919-678-0901
http://www.ultimus.com
kbagnal@ultimus.com
Ultimus is a pioneer in the development of flexible and scalable end-to-end
workflow platforms that enable companies across industries to enhance revenues
through improved worker productivity. The Ultimus Workflow Suite platform is
dedicated to the automation of workflow, or essential business processes, using
the Web. The Ultimus Workflow Suite enables users to graphically model, design,
test, simulate, implement, monitor, measure and administer simple or complex
business processes without any programming, scripting or macros. Ultimus also
provides intensive training, technical support, consulting and professional
services for customers.
Ultimus is also a leader in the business process modeling
and analysis space (BPM/A). Ultimus Process Designer, a standalone component of
the Ultimus Workflow Suite, is a BPM/A application designed to enable business
analysts, workflow consultants and business process owners to quickly and easily
design, model, optimize and document processes to significantly enhance company
performance. Ultimus Business Process Designer allows users to determine the
effectiveness of any business process and estimate a return on investment prior
the implementation of process improvements.
Analysts report that business process "lag time"
represents 90% of the total time required to complete a task; the remaining 10%
represents actual task time. Ultimus provides a complete workflow platform that
helps companies decrease business process lag time to increase overall
productivity. The Company's flagship product, the Ultimus Workflow Suite, is
uniquely designed for fast deployment without expensive programming, macros or
scripting that can lead to time delays and cost overruns. This unique product
attribute allows Ultimus professional service programs to focus on coaching
companies through the process of identifying the thousands of critical processes
that govern their business. Once these processes are understood, implementation
of a customized solution is quick and inexpensive.
Ultimus currently services more than 800 customers from
its corporate headquarters in Cary, NC, sales offices in Germany, the Greater
China Region, the Middle East, the Asia Pacific region, the United Kingdom, and
through its network of 85 worldwide partners. Current Ultimus customers and
partners include Carnival Cruise Lines, Siemens, FreeBalance, McKessonHBOC and
Step9 Software. Ultimus was named to the Deloitte & Touche Technology Fast 50 in
North Carolina in 2001 and 2002, KM World Magazine's 2002 list of "Companies
that Matter in Knowledge Management," the winner of the CRN Editor’s Choice
Award in 2002, the Deloitte & Touche Technology Fast 500 in 2001, and was named
Private Company of the Year by NCEITA. Ultimus has also won a number of other
industry awards, such as the Best of COMDEX Award, the Microsoft Solution
Provider Award, and many more.
Bourgetlaan 20, Brussels, 1130, Belgium
Phone: +32 2 7280779, Fax: +32 2 7280750
FOR MORE INFORMATION PLEASE CONTACT
Unisys European CoE BPM & Workflow
www.unisys.com
The Unisys Business Process Management Consultancy Program: people and
business-centric IT solutions.
Unisys is one of the world's leading technology companies. And yet our
consultants know that the only way to implement a successful IT solution is by
exploring the needs of people and their company's business processes first. By
approaching every project from both perspectives, we have an unbeatable track
record for implementing systems which meet your budget and the corporate vision,
whilst increasing productivity and reducing costs.
It's a step-by-step approach:
Unisys Business Process Management consultants work to a successful formula that
is academically founded and constantly refined by day-to-day experience all over
the world, in every customer scenario.
At the first meeting the Unisys consultant will understand and define the
starting point and the destination: your vision for tomorrow's business
processes.
In subsequent dialogues we'll work with users and managers to map current work
methods and help define the best way to engage people in the process of change.
Only then can we start to assess the data, sharing a new knowledge base with
your managers and planning a solution based on leading-edge technologies which
can be implemented one step at a time.
Unisys solutions unlock the potential of individuals. Our people-centric
approach ensures that new processes can be implemented quickly and owned by
users throughout the organisation.
One solution -- four components:
Whatever the solution, the Unisys four-part Business Process Management
consultancy program will deliver a successful outcome. It's been proven by
organisations around the world, every day of the week.
Process. In the Business Process Management phase, Unisys trained and
certified consultants analyse your existing processes. The interaction with
users is the critical success factor in this stage. The results are stored in a
modeling application to ensure that all the relevant processes, tasks and
documents have been completely understood and can be re-used for design and
documentation purposes.
Application. During the application management phase your individual
solution is conceived. The teams that are responsible for design and
implementation work closely together, at the same time working individually
towards a fast-track project completion, using the previously conducted process
information. The Unisys TEAMmethod process ensures that all participants are
working as an effective unit.
System. Once the process and application phases are complete, the Unisys
consultant works with in-house systems engineers and your IT personnel to
provide the optimum technology infrastructure. This stage will complete the IT
systems which are required to meet your overall current goals and ensure the
flexibility for future goals.
Training. As part of the consultancy process, Unisys will design a
training program, which ensures that all staff are fluent in the new business
process systems. Having engaged users in the process of change from the outset,
this phase can be accomplished quickly. Once complete, the new system can
replace the old and the project is complete.
- Key benefits of Unisys people-centric solutions:
- Our proven methodology promises a solution that meets the agreed goals for
quality, timescale and budget.
- An extensive but structured scoping phase ensures fixed requirements early
in the project.
- Your IT solution will be aligned with user needs as well as being focused
on business goals.
- The flexibility of the solution will support your people and your business
to cope with future requirements and evolutionary changes.
Unisys technologies include: * Imaging & Document Management * Workflow *
COLD * Web & Internet support * Integrating existing systems.
Hoogoorddreef 9, Amsterdam, 1101 BA, Netherlands
Phone: +31 20 5657585, Fax: +31 20 6977755
Contact Wim Hamers wim.hamers@unisys.com
Unisys is a manufacturer of imaging, document management, knowledge
management and workflow software. This US based corporation has many
subsidiaries over the world that sell and implement workflow and imaging
solutions. The Dutch organization of Unisys is considered a major player in the
market for Consultants and implementation of workflow and knowledge management
solutions. Major banks and insurance companies have finished projects with
Unisys and are benefiting from the excellent results they deliver to the
business.
Public sector accounts from central to local have implemented workflow and
document management solutions with the help of Unisys Consultants. The results
to this are a more open government with real communications through
E-government. Internet solutions in processes are part of the delivered
solutions for the public sector. Special projects for Tax authorities are
receiving special solutions that make tax form production fast and dependable.
Unisys Netherlands is part of the Unisys Corp and delivers solutions based on
best of practice to customers in the Netherlands.
4, Rue Emile
Baudot
F- 91873
Palaiseau Cedex
France
Tel: + 33 1 64 53
28 99
Fax: + 33 1 64 53
28 98
W4 is a highly flexible, multilingual and distributed work
management system for working effectively in an uninhibited, world-wide
workspace at an incomparable advantageous cost of ownership. It combines the
best of work management with Internet technology.
W4's compelling benefits:
The cost-effectiveness of a
genuine Internet technology, - the power of a proven workflow engine augmenting
intranet / Internet technology for supporting production, ad-hoc and even
serendipitous workflow, - the flexibility of access to the workflow services
through industry standard browsers on any kind of workstation including
Macintosh, Unix workstations, Network Computers, NetPC, Minitel and GSM
stations, - the productivity and swiftness of applications implementation by use
of a graphic process modelling tool combining with codeless design and editing
with HTML page editors, - the effectiveness of instantaneous deployment of
concurrent applications including multiple versions and multilingual
terminology, - an unrivalled, advantageous owner cost.
The W4 product is positioned as a major foundation for
supporting enterprises in managing their widely spread, evolving and in many
cases critical business processes within the scope of world-wide span of
business interchange.
WindFire Technology(r) is a provider of high quality, high
performance information management software products and expertise.
WindFire's product, Xtorm(r) Enterprise Information
Management (EIM) Framework, is a suite of software components for accessing,
managing and performing services to any type of information –structured,
semi-structured, and unstructured- within a single uniform framework. It is
comprised of Business Process Management (BPM), Enterprise Content Management (ECM)
and Virtual Repository Management (VRM) products and services.
Imagine if a user could access any and all the information
required to handle cases, inquiries and work whether the data was structured,
semi-structured or unstructured, no matter where that data existed regardless of
the application, the system or the platform it resided on and no matter where
the system was physically located in the world from a single user interface.
WindFire’s Xtorm provides customers with access through
their chosen single interface to all content across disparate environments.
Xtorm solutions provide a real-time virtual enterprise. Xtorm’s approach exposes
the full, bi-directional functionality of underlying content management,
databases, legacy systems, enterprise resource planning, customer relationship
management, and workflow systems, respects the security of those systems and
adds federation services such as federated search, notification, audit and
trail, and cross-repository synchronization. WindFire’s Xtorm delivers today
what the software industry has failed to provide, the ability to standardize
your entire enterprise.
Product(s): FlowMaker
FlowMaker - The workflow solution for Notes - meets the
challenges of coding parallel approvals, negotiations, pooling, reminders and
more, with less programming and no run times. You won't need to make any excuses
when automating purchase requisition, program review, engineering change request
or personnel appraisal workflows in Notes.
Product(s): CMS/Workflow
CM/Workflow is a member of the CMS family of Product Data
Management (PDM) solutions. CMS manages all product-related data, regardless of
the source, throughout the entire product life cycle. CMS ensures that product
data is accurate, organized, accessible, and where appropriate, modifiable.
CMS/Workflow, an add-on module to CMS, is a dynamic tool for reengineering and
automating business processes and procedures. As a result, CMS is helping
organizations worldwide to improve their time to market, reduce their cycle
times and maximize product quality.
8805 Governor’s Hill Drive,
Suite 100
Cincinnati, OH 45249
513.583.5680 x470
info@worktiviti.com
www.worktiviti.com
Let
Worktiviti
show you how to
always work smarter…
Worktiviti™
solves your Business Process Management needs with Workflow and
Content Management solutions that are flexible, easily integrated,
and extensible throughout your enterprise regardless of your current systems.
Solutions are developed and delivered
using Worktiviti’s workflow application development software,
Flotiva™, and an extensive network of market focused partners. Key Flotiva
features include:
-
Totally
integrated workflow, content management, & rapid application development
-
Object-oriented
graphical environment to rapidly design, develop, and deploy.
-
Web deployment
capability in a few easy steps.
-
Email
Integration feature, which delivers jobs right to your inbox.
-
Open
database connectivity, regardless of database source.
-
Unique,
“non-conventional” programming allows for greatly reduced development times.
-
Allows
applications developed with other products to be workflow enabled.
The Workflow Integrator
Network (WIN) of partners, combined with Worktiviti’s Flotiva
software suite, deliver the most flexible, robust and application focused
Workflow and Content Management solutions available. Not only are the optimum
solutions provided, but with Flotiva’s unique rapid application development
tools, they are developed, deployed, and implemented in the shortest time
possible.
About
Worktiviti
Based in Cincinnati, OH,
Worktiviti develops integrated workflow and content management application
development software. These products are used in companies such as
GE, Quest Diagnostics, Lincoln
Financial, Sears, Marathon Oil Co., Avon, Sara Lee, PPG Industries and
Mercedes-Benz. Find more information at
www.worktiviti.com.
Worktiviti, providing Workflow and Content Management solutions to meet your BPM
needs and maximize your ROI enterprise-wide!
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