Database of Workflow Vendors
Database of Groupware Vendors

BPM BOOKSTORE

Book Titles
ORDER FORM

Excellence in Practice Series

Workflow Handbook Series

2010 BPM & Workflow
Handbook

Retail Price: $75.00

Visit these associated
 organizations:
BPMFocus
AIIM
WfMC

Got a question?
Join a Discussion Forum
Workflow and BPM Research

Awards Sponsors

Workflow and BPM Consultants

Note: WARIA relies on the vendors and consultants to update us on changes in their products or services. If their contact and address details do not appear here, it means that they have not subscribed to our database update program.

• 3G Interactive
• Charles Plesums
• Delphi Consulting Group, Inc.
• GridStone Group, Inc.
• IMERGE Consulting, Inc.
• Khatib Consulting, Jordan
• The MIRUS Group
• The Robert E Nolan Company, Inc
• SODAN
• Workflow & Groupware Stratégies (W&GS)

Charles Plesums

Charlie Plesums has worked in the work management, records management, and document image processing industry since 1982. He is probably best known as the project leader and architect of the first large scale document imaging system - fifteen years later that system has 20,000 users. As a pioneer, practitioner, and subject matter expert in these technologies, he has spoken to over 15,000 people in 14 countries. Charlie provided the video work management tutorial on the CD ROM companion to the Workflow Handbook 2001. He is an officer of the Workflow Management Coalition, and is active in the ANSI/AIIM Standards program.

Working for Computer Sciences Corporation Financial Services Group as the principal consultant in these technologies, he often supports CSC projects in business transformation, workflow, image system conversions, and e-commerce. He is also personally available for talks and tutorials. Many of his technical papers are available on the web site www.plesums.com. For more information on Charlie's services, or services of a CSC team that might include Charlie, write to him at charlie@plesums.com or to cplesums@csc.com.

Delphi Consulting Group, Inc.

Founded in 1987, Delphi Consulting Group is the premier multipurpose consulting organization in the area of Electronic Document Management Systems (EDMS). Delphi is the originator of EDMS, having coined the acronym in 1987 to define a new business and market model focused exclusively on the key technologies shaping information systems of the 90s - Imaging, Workflow,Document Management, Text Retrieval and Multimedia.

Delphi was the first organization to develop and conduct seminars dedicated to Workflow and EDMS. Over the past six years our seminars -- Information Management: The Next Generation and Workflow: Joining the Islands of Automation -- have served as the introduction of these technologies to virtually every Fortune 500 company and major branch of both the U.S. and Canadian governments. These seminars are the most widely attended in the industry.

Delphi's consulting services include workflow analysis and business process redesign, requirements analysis, strategic planning, technology/product recommendations, and RFP development and review. The experience of Delphi's consultants in working with Workflow and EDMS solutions began in the late 1970s, and includes some of the largest EDMS in use today. Delphi's consultants have designed systems for a diverse group of clients in industries such as banking, utilities, insurance, consumer products, petrochemicals, and pharmaceuticals. Delphi Consultants have been published and quoted by virtually every major industry publication from Computerworld to InformationWeek and numerous business journals such as BusinessWeek, The New York Times, and The Wall Street Journal.

Delphi is committed to providing not only the highest quality consulting, but also the highest level of support through its ongoing publications and market research. Delphi offers four subscription services covering the subjects of document management, workflow, imaging and text retrieval, including three comprehensive market reports and the only EDMS and Workflow news source, The Delphi Report. These market studies are consistently viewed as definitive sources of technical and market information on Workflow and EDMS.

The only methodologies developed explicitly for the design of EDMS: Electronic Document Design Methodology (EDDM)(tm) and Stair Step Methodology(tm), were developed by Delphi's president Thomas Koulopoulos. These methodologies provide a framework for re-engineering work processes for the benefits of EDMS. Unlike radical re-engineering models that require the decimation of existing infrastructures, Delphi's approach stresses a long term commitment to life cycle re-engineering and a thorough opportunity analysis.

Delphi's services also extend to the vendor side of the industry. Viewed as the primary source of insight and knowledge in the Workflow and EDMS market, Delphi has worked with many of the major vendors such as IBM, DEC, Apple, and AT&T as advisors on issues of product direction, market positioning, and industry trends. Consultants from Delphi have presented the keynote addresses at major international user groups for a variety of vendors.

While Delphi's strong working relationships with major EDMS vendors provides up-to-the-minute knowledge of leading-edge technology, Delphi greatly values its independence. Unlike other consulting organizations, Delphi is not affiliated with any vendor as a VAR, OEM, distributor or in any other fashion which provides for direct financial benefits from any vendor's product or service. This level of objectivity sets Delphi apart from other consulting organizations.

Delphi's tremendous breadth of experience and industry knowledge, across all Workflow and EDMS technologies, methods, and applications, provides a uniquely qualified source to assist with your evaluation, implementation, and investment decisions.

IMERGE consultants have been providing consulting services for workflow, process automation and business process redesign since 1987.  IMERGE consultants helped create the core technologies used today for managing unstructured information.  Because we offer independent, vendor neutral services, we evaluate every business process uniquely to achieve optimal outcomes consistent with our clients’ objectives.  Our ARCH^.i^.TECH Sure^™  for Process Automation methodology insures rapid, benefits-driven results. 

IMERGE consultants represent over 200 years’ experience with unstructured information management.  As experts in traditional technologies such as imaging, forms processing, OCR/ICR/OMR, content management, records management and workflow, we can quickly assess the viability of these technologies in your organization.  Beyond those traditional technologies, IMERGE also has deep understanding of related technologies such as e-business, paperless transactions and electronic signature. 

IMERGE’s consultants are ARCH^.i^.TECHS for Business -- bridging the gap between process and technology.  Our services include:

•  Process evaluation, analysis and requirements definition

•  Process Automation opportunity assessment

•  Current state process mapping including document flow, roles and internal/external entities

•  Development of new processes and business models in conjunction client resources

•  Future state process map with annotated current state map detailing the impact of proposed changes

•  Role-based impact of technology deployments

•  Cost/benefit analysis driven by client requirements

•  Procurement services including specification, RFP preparation and RFP process management.

 IMERGE guides clients to the most cost-effective approach to process improvement.  Our engagements span the private and public sectors both in linear and collaborative work environments.  Let IMERGE consultants bring rapid, high-value results to your organization and help you work better, faster, smarter.
 

Khatib Consulting Office

POB 925387
Amman, Jordan
Tel. +962-6-701532
Fax. +962-6-698556
e-mail. Khatib@nets.com.jo

Range of services:
Feasibility Studies
Marketing Studies
Operations Improvement
ISO 9000 assistance
Business Process Re-Engineering
Management Information Systems
Socio-Economic Development

The MIRUS Group

The MIRUS Group's mission is to help business process improvement consultants, both external and internal, improve their process for process improvement.

This mission is accomplished by developing methodology, training and education, and the development of software and other unique tools to implement the methodology faster and better.

MIRUS will be introducing in August a new book titled, "Understanding and Applying Value-Added Assessment," published by Quality Press. At the same time we will be introducing a unique new process mapping software that supports the methodology described in the book. The software requires no drawing nor dragging and dropping of symbols. It automatically color codes the map to denote non-value added steps, value-added steps, and where external resources are involved. Documentation can be embedded in each step.

We provide in-house workshops tailored to a specific process improvement team's needs to define and analyze processes. Included is a unique MIRUS Starter Kit, which provides teams with simple step by step instructions on how to define, diagram, document, analyze and redesign business processes. The Starter Kit jump-starts the improvement process so desired results are achieved faster and better.

For further information on the services provided by The MIRUS Group, contact Ralph Osborne, (412) 322-1205 or email to mir93us@telerama.com

The Robert E. Nolan Company, Inc.

17746 Preston Road
Dallas, TX  75252
877-RENOLAN
fax: 972-733-1427
www.renolan.com

The Robert E. Nolan Company is an international management consulting firm serving insurance, health care and banking organizations.  

Since 1973, we have helped our clients achieve world-class service and profitability through operations improvement, strategic planning, and leveraging technology. Our staff of 50 professionals includes consultants who are experts in designing and optimizing workflows. We assist our clients to implement and realize the true potential of production workflow systems. 

Our approach emphasizes business requirements, customer focus, measurable results, and the optimum integration of people, process, and technology.

SODAN

SODAN is a consultancy and publishing house specializing in workflow management and associated technologies. We have undertaken studies for both user organizations and suppliers internationally. Our publications circulate in fifteen countries to user organizations, suppliers and consultancies alike.

Workflow & Groupware Strategies (W&GS)
http://www.wngs.com

37 rue Bouret
75019 PARIS France
Ph. : +33 1 42 38 08 15 Fax : +33 1 42 38 08 02
e-mail : info@WnGS.com

Trying to make a comparative analysis of workflow products? You need the Workflow Comparative Study by industry analyst Martin Ader of W&GS. 

For IT Directors, and Architects, Consultants and Analysts as well as Workflow vendors and VAR Product Marketing and Sales Directors, this detailed report provides a comprehensive framework for comparing workflow engines and products. It includes a competitive analysis of 12  workflow products developed by CSE Systems, Eastman Software, FileNet, Handysoft, BM, JetForm, InConcert, COSA Solutions, Staffware, Fujitsu, and W4. 

W&GS, group technologies at work for enterprise benefits

W&GS provides services according to the following guidelines:

• establish tailored strategies in order to use group technologies in the best possible way inside each enterprise for maximizing: innovation, quality of services and productivity
• conduct analysis to detect most short term profitable opportunities;
• define a three year project plan for deployment and costs/benefits measurements;
• monitor progresses of pilots and line  projects, by measuring their distance to targeted goals and proposing necessary adjustments.

W&GS insists on quick identification of most probable targets, on precise analysis of costs and benefits before any decision, on the seriousness of the  infrastructure (network, servers), and on short pilot project (some month at most) for validation of hypothesis.

W&GS approach is collaborative and implies a strong commitment from enterprise management on short term goals.

W&GS works together with enterprise experts, while preserving enterprise unique strengths.

W&GS considers each enterprise as unique, whose identity and know how must be enforced. W&GS action follows a precise framework including:

• a sharp training of upper management to limits and benefits of group technologies for the enterprise in the context of their own strategies,
• assistance to managers that must remain in control  of their application decisions, it is only though their clear cooperation that applications really useful for the enterprise will be detected,
• a special stress on short term choices that, because they enable rapid experimentation and results measurements, offer best chances of clear success.

  Competitive upgrades

  Martin Ader, author of the Workflow Comparative Study offers competitive upgrade rebates for any recent (1997 or 1998) purchaser of the following studies. A proof of purchase must be provided (a copy of the invoice where price information is suppressed or made unreadable). The rebate is exclusive of any other discount. Rebates are not cumulative. They do not apply to Volume II alone. 

  Product identification	Rebate In FF	Rebate in US$
  Process Product Watch One year subscription, or at least Two volumes, or 8 products reviews.	2,000.00	350.00
  CXP étude comparative des produits de workflow.	2,000.00	N. A.
  Sodan Workflow Management Products.	1,200.00	200.00
  Others upon request at info@wngs.com, or waria04@waria.com

• If your company, product or service is not listed correctly, or your contact details are missing, click here to sign-up.
• Find out more about reaching Workflow and Groupware users and practitioners.