Regi George

Resume

PERSONAL MISSION STATEMENT

OBJECTIVES IN WORK LIFE

·        To reach Managements of corporations and provide them technological tools along with total clarity on their potential power - to enable transformation of their organizations.

·        To work with a major Consultancy / Technology Co & enable organizational transformation in Business Process Automation & Business Transformation in Companies.

·        To develop and hone professional working in unity with personal development as a human being.

·        To enable a quantum leap in the level of thinking & corporate profitability coupled with Values in the company that enables this to occur - the Company that I work with.

ACCOMPLISHMENTS / PROJECTS DONE 

The following contains the projects sold and managed by myself.

A. Citibank NA

Citibank, India has purchased the Newgen Image server Corporate License for unlimited installations and unlimited users for India. And later they have purchased the licenses for many more countries.  The competition here was IBM, Optika, and Wang. The following projects at Citibank were sold and managed by myself.

Record Management Unit (RMU)

This department handles all the documents of most of the departments of the bank. Documents are send to the RMU for safekeeping. RMU stores the documents, Microfilm it and store the originals at a safe location. When any person/ department requires a document, a request with authorization is send to the RMU, who inturn retrieve the Microfilm, print the copy and send it to the requested party. Considering that RMU handles all documents of the Banks India operations (four Cities in India) the volumes are very large. We have designed a system which not only replaces the Microfilms, but also make the images accessible to the users in various offices located in four cities. This system also very comprehensive, it includes Document and data tracking (the system entry is matched with document id so that if a document is missing, then it is immediately tracked. The users with authorization can access the documents, request for more documents as and when required. The system has comprehensive audit and report, archiving and Juke box management system.

This system is expected to reach out to the front desk for capture of information at a later stage.

Central Image

Citibank designed this system to cut off its specialized Managers from the branch and to place them at a centralized place from where they provide services to all the branches. The advantage of this system is that the Brach do not require the services of the managers locally. They are placed at a Centralized office where all documents are send electronically and responses received.

This place is a centre for processing the Letter of Credit Applications and Bill Discounting applications and deciding on the requests by the customers. This primarily deals with the Letter of Credits and Bill discounting. The documents from the customers are received at the branch and scanned at the branch. This is automatically send to the Central processing Depart. Where the images are viewed, databases accessed and information gathered, and a decision is made. The decision is conveyed to the Branch who inturn inform the customer of the decision. The application is either processed further, KIV'ed and more info requested or rejected.  This is integrated with existing systems and databases for faster responses.

Cheque/cash Processing Centre

This department collects cheques on behalf of their large customers and processes it on a daily basis. The daily volume is more than 20000 cheques per day. The cheques are scanned and moved for data entry. The data-entry operators view the image one by one and input information from the cheques into an Informix database. The system is equipped with various verification checks and safety procedures to avoid mistakes.

B. Industrial Credit Investment Corporation of India (ICICI)

ICICI is of the largest financial organization in India and is among the top 5 Financial Companies in India.

The Newgen solution was implemented at the Share department to handle Shareholders correspondences. ICICI Share department receives approximately one thousand correspondences per day. They need to be responded as fast as possible. By implementing this solution, ICICI reduced the response time to one day from the previous two weeks.

This solution uses the Oracle RDBMS for management of data. The user interface is image enabled using Newgen APIs. The images can be called to by the user as and when required.    

C. Taj Group of Hotels

Taj Group of Hotels is the Biggest 5 star Hotel Group in India. They own and operate more than 40 Hotels worldwide.  Taj Group belong to the biggest Industrial Group in India (TATA Group). I have designed three systems at the corporate office of the Taj Group.  This was later implemented

CEO ‘s Office

The CEO receives a large number of mail/Fax every day. I have designed a solution to scan the documents, send electronically to the CEO, who record his instructions to the Secretary who retrieve the image and listen to the voice and execute the instructions such as forward to another person, respond, or file. The secretary follows up with the concerned party for any further requirement.  The imaging software used is Liberty by Alliance Infonet , USA   

Systems dept

This system is used to store information or vendors, products, proposals, orders, correspondence etc.  All paper documents are scanned and stored in this solution. Simple routing is used to send the documents to other users. The imaging software used is Liberty by Alliance Infonet , USA   

Share Registry

This system is to track shareholders correspondence. Mostly used as a complaint management system. All mails are scanned and routed to a group of users who check the database and previous documentation and generate a response to the letter received. The response is stored as an attachment on the document for future inquiries. The imaging software used is Liberty by Alliance Infonet , USA   

D:Hindustan Thompson Associates

HTA is the  biggest Advertising Company in India.  The system is used to store the copy of advertisements, industry information, trends, and competitive info. Users can access this info whenever required. The imaging software used is Liberty by Alliance Infonet , USA    

E:Over The Counter Exchange of India

This is the “Over The Counter Exchange of India”. The mini stock exchange. 

This system is to manage the correspondence to the SR Managers in the organizations. Used by the secretaries of the managers. All documents are scanned and responses are attached to the images. The imaging software used is Liberty by Alliance Infonet , USA    

F:Good Relations Pte Ltd

This is the biggest Public Relation Company in India. This system is installed in their Delhi Office. All documents such as, correspondences, market info, reports, trends, advertisements, information gathered for are scanned and the reports are stored along with the info. The info gathered on behalf of the customers are send to the users using Fax or as an email attachments on a daily basis. The imaging software used is   Newgen Image Server and clients with Customisations by Newgen software Technologies Ltd

G:Enron

Clipping Management system 

H:Jardine Fleming

Document Management system for storing, documents related to Research.

I: ICICI Bank

Check scanning and storage system.

J: Consulting Studies, requirement evaluations and Proof of Concept

Singapore Airlines, Singapore

Singapore Airlines is rated as the best Airline in the World. This study was done on behalf of IBM at the SIA Training Centre in Singapore. 

All documents related to 6000 Cabin Crew needed to be scanned and many data need to be passed to two other systems such as Appraisal software and Cabin Crew Management System (Based on Oracle).  This is a very large system and the images and data need to be integrated and presented to the users who can drill down for more info. 

The system proposed by me is accepted by the users. The system is scheduled to be implemented in the year 1999-2000 

Ernst and Young, Singapore

This study was done on behalf of IBM. The study is done in audit and HRD department.  This study is done to evaluate the document management requirements in Audit and HRD departments. This proposal is under consideration and they will be implementing the proposed solution in the year 1999-2000

DBS Card (DBS Bank), Singapore

DBS Bank is the largest bank in Singapore and is one of the biggest in Asia.

This study was done on behalf of IBM.  This study was to look at the possibility, and issues concerned in replacing the existing workflow solution (In Concert).  A report indicating the issues, problems and suggestions were prepared and submitted to the management. 

Singapore National Employers Federation

This is the confederation of Companies in Singapore and manages the issues of the employers and provide information, suggestions to Companies as and when required.

This study was done on behalf of IBM. This study was to address the requirements in automating the total operations of the Company. This report is being considered and the recommended solution is to implement soon.

Power Supply Ltd, Singapore

Power Supply Ltd is a Govt Owned Company, which provides Electricity to the users in Singapore. 

This study was done on behalf of IBM. The study was done at the installation and supply departments where they deal with the new applications. The system proposed is to be implemented in the year 99-2000 

Work Experience   (Latest First)

November, 1997 onwards

Company        : Automated Workflow Pvt. Ltd, Singapore

Designation    :Vice President , Asia Pacific.

AWPL is a business  partner  of IBM ,Singapore and is engaged in providing Document Management and Workflow solutions in Asia Pacific Region, primarily in Singapore and India

My job functions are as follows :

Ÿ         Head Asia  Pacific Operations focusing on Singapore.

Ÿ         Lead and conduct Business process Automation studies and design Workflow ,Document   

Ÿ         management and Imaging solutions

Ÿ         Discuss the solutions with the Partners / IBM /Lotus/ Customers and finalise total design document in partnership with IBM, Lotus, IAS in Singapore.

Ÿ         Implement comprehensively the proposed solutions. Ensure total installation, provide support at pre-design & proposal stage and post sales support for implemented solutions.

September 1995 to November 1997

Company        : Newgen Software Technologies Pvt. Ltd.

Designation   : Dy General Manager - Strategic Accounts-

Newgen Software Technologies Pvt. Ltd . is  the Largest and  one of the best document imaging Companies in India. Incorporated in 1992 , Newgen today employs more than 250 employees. Newgen products are now being sold in India and international market through own Offices and  dealers .

As DGM - Strategic Accounts, I Managed a team that rendered the solutions to the top 100 Companies in India. I had a team of eight people reporting to me.  This included a Sr  Manager who handled a team of four people .  Our job was to conceptualize, introduce and suggest document Imaging and workflow solutions to these 100 organisations . Design the application, architect the solution, Prepare write up, prepare presentations, present to the top management / users, follow up for business generation, submit proposals, negotiate, collect orders, coordinate with software developers, product Team etc. for implementation, and ensure successful implementation and customer satisfaction.

We have been able to generate and implement very large solutions for various clients such as CitiBank   ( This solution has been accepted by a number of  Citibank  international offices aside of India ).  We won this order against stiff competition from IBM, Keyfile and Optika. Our other achievements are the solutions provided to  Jardine Fleming, Taj group of hotels, ICICI ( A $ 13 billion Company ) and various  Government of India organisations.

July 1998 to May 1995

Company        :Image Microforms & Systems Pvt. Ltd.

Designation    :Director Operations )

Started as Dy  Manager , Bombay

Promoted as Branch Manager -Western region -  in 1989

Promoted as Regional Manager  in 1991.

Promoted as Director Operations in 1993

Image Microforms was the company that pioneered document management using  imaging , microfiche and microfilming as back as 1984 .   I had worked with this company previously in 1984 to 1986.

My duties were as follows:

w Identify and promote document imaging and workflow solutions.

w  Configure the hardware and software components in the proposed solutions .

w Head a team in providing solution architecture,

w  Design workflow solutions and implement the same.

w Undertake the project as Turnkey project and implement the solutions to the satisfaction of the customer.

w Manage the total project until hand-over and continue with ongoing support and  maintenance.

w  Headed a team of engineers and solution designers.

We, at Image Microforms can take credit for implementing extremely complex and unique solutions at various organisations. A few are described briefly below

Reliance Industries Ltd ( a US $ 4  billion Company that has the second largest shareholders in the world ). We implemented a solution which included microfiche, video and computer technologies working together to retrieve information. Other noteworthy projects  were at  TELCO,  a US $ 3 billion Company, Canbank Mutual Fund  - one of the biggest Banks  and Mutual Fund company in India and OTCEI - Over The Counter Exchange of India.

May 1987 to June 1988

Company        : Mustafa & Jadav Trading Co, Muscat, Sultanate of Oman.

Designation    : Sales Executive

Mustafa Javed Trading Co is one of the biggest companies in Sultanate of Oman with diverse business interests. Employed as Sales Executive, .my duties included the following:

Ÿ  Providing document management and micrographic solutions to various organisations.

Ÿ  Conducting the system studies and configuring the solutions.

Ÿ   Prepare presentations and proposals .

Ÿ Ensure the successful implementation of the final solution

 

August 1984 to May 1987

Company        :Image Microforms and Systems Pvt. Ltd.

Designation    :Sales Executive

Promoted as Dy Sales Manager in 1985

Image Microforms was the company that pioneered document management using imaging, microfiche and microfilming as back as 1984.   

Joined as a sales executive selling Imaging and Micrographic solutions. . Image Microforms represented various organizations such as Anacomp USA, SMA Schaut Germany and Eyecom USA.

Education and Personal Information

Education 

Pioneer College, Kerala                        Bachelor of Commerce  (B Com)

Pioneer College, Kerala                        Pre degree Course  (12 Th Standard)

Catholicate High School, Kerala           S.S.L.C   (10 Th Std)

 

Memberships

Member  Association for Information and Image Management                                                              International, USA 

Member  Workflow and Reengineering International    Association,   (WARIA), USA

Personal Information:

Date Of Birth                                     30 May 1961.

                                                                                   

Languages Known                             English, Hindi and Malayalam

Current Residential Address in Singapore:

810 Geylang,

#09 – 01  Citi Plaza

Singapore 

Phone               :           65 - 7497332

Hand phone      :           65- 97584231

E Mail              :  regig@hotmail.com