Workflow And Reengineering International Association


New Tools for New Times:
The Workflow Paradigm,
Second Edition

The Impact of Information Technology on
Business Process Reengineering


Table of Contents

Layna Fischer, President & CEO, Future Strategies Inc.
Chair, Workflow and Reengineering International Association (WARIA)

Process-Driven Workflow
towe Boyd, President, Work Media

Workflow Management Standards and Interoperability
Workflow Management Coalition, Keith D. Swenson, Architect, Fujitsu OSSI

Reengineering the Business Process
Michael F. Parry, Vice President, Strategic Alliances, Integris Inc.

Case Study: George Mason University
Peter J. Denning, Associate Dean for Computing, Chair, Computer Science Department, George Mason University, and Raúl Medina-Mora, Senior Vice President and Chief Scientist, Action Technologies Inc.

Growing the Smart Organization
Professor Nicholas Imparato, McClaren School of Business, University of San Francisco

Human and Organizational Issues
Dr. Helene Roos and Lois Bruss, Co-founders and Principals, HDA Consulting

Case Study: American President Lines
Jordan Libit, Vice-President, Marketing, Filenet Corp.

Work Reengineering and Workflows: Comparative Methods
Dr. Stanley Soles, Fairleigh Dickenson University

Case Study: Logicon Software Engineering
Louis C. Rose, System Architect, Logicon, Inc.

Managing Technological Change
Susanna Opper, President, Susanna Opper Associates

Implementation Requirements
James H. Bair, Research Director, Gartner Group

Automating the Business Environment
Dr. Bruce Silver, Principal, Bruce Silver Associates

Case Study: Dow Corning
Dr. R. Kraft Bell, President, RKB Limited and Executive Consultant, Prism Performance Systems

Case Study: Grampian Regional Council
Dean Cruse, Vice-President, Marketing, Recognition International

Perspectives on Workflow
Ronni T. Marshak, Editor-in-Chief, Patricia Seybold Group

The Work Management Market
Michael Howard, Vice-President, Marketing, Xerox Corporation

Groupware and Workflow: The European Perspective
Rose Lockwood, Director, ITALICS, United Kingdom

A Three-Step Process to Workflow Automation
By Nina Burns, President and CEO, Creative Networks, Inc.

Workflow and Electronic Commerce
Torrey Byles, Director, Electronic Commerce, BIS Strategic Decisions

Identifying Emerging Technologies
Amy D. Wohl, President, Wohl Associates

Appendix A
bout the Contributors

Appendix B
Business Process Reengineering and Workflow Organizations

Appendix C
Vendor directory


$34.95. Quality softcover, 352 pages. Illustrations, charts, references, appendices, bibliographies, recommended reading, index.
ISBN 0-9640233-2-6 © 1995



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Last modified: July 15, 2014