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New Tools for New Times:
The Workflow
Paradigm,
Second Edition
The Impact of Information Technology on
Business Process Reengineering
ORDER FORM
"Great way to grasp quickly what workflow automation really means—from
the top," Mike Sullivan, President, TekTools Inc., California.
"The information contained in the appendices makes it a really useful
reference book," Hugh Makgill, Makgill Project Management Ltd., New
Zealand.
"This book provides a much-needed roadmap to the current state of the
workflow world, going all the way from high-level descriptions on the need for
workflow down to specific case studies and provides a way for the reader to
grasp some of the impact of this new computing paradigm," Michael
Squires, Senior Staff Architect, Sequent Computer Systems, Oregon.
"The Workflow Paradigm revolutionizes our whole understanding of the
concept of work." Michael Wolff, Michael Wolff Associates, Scotland.
"This book is more concise and practical than the other 123 books and
articles on BPR that I've read over the past several years," Ron Cannon,
Management Consultant, New Jersey.
"We are very young in bpr at present and it is my job to push the
concepts forward. To date I have found your book invaluable and have already
put together a migration discussion document to take us forward." Graham
Smith, Head of Systems and Methods, Materials Department, Brunei Shell
Petroleum, Sudan.
"This book brings my students up to speed really quickly on BPR. It
provides an excellent introduction to this new paradigm," Eldridge
Huntington, Adjunct Professor, School of Management, California State
University.
Table of Contents
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Introduction
Layna Fischer, President & CEO, Future
Strategies Inc.
Chair, Workflow and Reengineering International Association (WARIA)
Process-Driven Workflow
S towe Boyd, President, Work Media
Workflow Management Standards and Interoperability
Workflow Management Coalition, Keith D.
Swenson, Architect, Fujitsu OSSI
Reengineering the Business Process
Michael F. Parry, Vice President, Strategic
Alliances, Integris Inc.
Case Study: George Mason University
Peter J. Denning, Associate Dean for
Computing, Chair, Computer Science Department, George Mason University,
and Raúl Medina-Mora, Senior Vice President and Chief Scientist, Action
Technologies Inc.
Growing the Smart Organization
Professor Nicholas Imparato, McClaren School
of Business, University of San Francisco
Human and Organizational Issues
Dr. Helene Roos and Lois Bruss, Co-founders
and Principals, HDA Consulting
Case Study: American President Lines
Jordan Libit, Vice-President, Marketing,
Filenet Corp.
Work Reengineering and Workflows: Comparative Methods
Dr. Stanley Soles, Fairleigh Dickenson
University
Case Study: Logicon Software Engineering
Louis C. Rose, System Architect, Logicon,
Inc.
Managing Technological Change
Susanna Opper, President, Susanna Opper
Associates
Implementation Requirements
James H. Bair, Research Director, Gartner
Group
Automating the Business Environment
Dr. Bruce Silver, Principal, Bruce Silver
Associates
Case Study: Dow Corning
Dr. R. Kraft Bell, President, RKB Limited and
Executive Consultant, Prism Performance Systems
Case Study: Grampian Regional Council
Dean Cruse, Vice-President, Marketing,
Recognition International
Perspectives on Workflow
Ronni T. Marshak, Editor-in-Chief, Patricia
Seybold Group
The Work Management Market
Michael Howard, Vice-President, Marketing,
Xerox Corporation
Groupware and Workflow: The European Perspective
Rose Lockwood, Director, ITALICS, United
Kingdom
A Three-Step Process to Workflow Automation
By Nina Burns, President and CEO, Creative
Networks, Inc.
Workflow and Electronic Commerce
Torrey Byles, Director, Electronic Commerce,
BIS Strategic Decisions
Identifying Emerging Technologies
Amy D. Wohl, President, Wohl Associates
Appendix A
A bout the Contributors
Appendix B
Business Process Reengineering and Workflow
Organizations
Appendix C
Vendor directory
INDEX
$34.95. Quality softcover, 352 pages. Illustrations,
charts, references, appendices, bibliographies, recommended reading,
index.
ISBN 0-9640233-2-6 © 1995 |
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